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Matthew Vallance is a Chief Shared Services Officer, NEOM at NEOM. He possess expertise in outsourcing, business strategy, strategy, start ups, business transformation and 15 more skills.
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NeomSaudi Arabia
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Chief Shared Services OfficerNeom Dec 2021 - PresentNeom, Saudi Arabia, SaThe world's largest start-up, NEOM is a new vision of what the future could be. It’s an attempt to do something that’s never been done before and it’s coming at a time when the world needs fresh thinking and new solutions. Put simply, NEOM will not only be a destination, but a home for people who dream big and who want to be part of building a new model for sustainable living.
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Strategic AdvisorZinia Mar 2021 - PresentLondon, London, GbZinia is the world’s first self serve AI Platform for business users that produces ready to use data driven insights and operational decisions for banking/ financial institutions -
Chapter ChairYpo Jul 2020 - PresentIrving, Texas, Us -
Managing DirectorCapita Customer Management Jul 2017 - Oct 2021London, England, GbResponsible for Capita's Customer Management business, the market leading provider of end to end contact management services to organisations in the UK. Capita Customer Management transforms customer operations in a number of industries including Telecommunications, Financial Services, Utilities, Retail and Automotive. The business has a global delivery model with operations in the UK, South Africa, India and Poland. -
CeoHgs Europe Nov 2013 - Jul 2017Leadership of the HGS organisation in Europe, Board member HGS USA and HGA Canada. HGS is a listed Business Process Outsourcing company with global operations and industry leading capabilities in front office, back office and analytics services. In Europe, the company provides outsourcing solutions to clients in sectors including CPG, Telecoms, Retail, Automotive and Government.
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Managing Director, Europe And Emerging MarketsSutherland Global Services Mar 2013 - Nov 2013Pittsford (Rochester), Ny, UsResponsibility for the company’s business activities outside of the Americas, with a particular focus on Europe, Asia-Pacific and Middle East -
AdvisorFirstsource Solutions Limited May 2012 - Dec 2012Mumbai, Mh, In -
Group Chief Executive OfficerFirstsource Solutions Limited Jul 2010 - May 2012Mumbai, Mh, InLeadership of an India-listed $500m revenue Business Process Outsourcing (BPO) company:* Accelerated organic top line growth through deals with several large organisations in Europe* Entered new geographies with brand name client wins: Australia, Republic of Ireland and Sri Lanka * Raised $180m syndicated loan as part of FCCB (convertible bond) refinancing* Initiated organisational restructuring, delivering significant operational cost savings* Turn around in performance of Asia Business Unit from loss making to break-even
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Member Board Of DirectorsFirstsource Solutions Limited Jan 2010 - May 2012Mumbai, Mh, In
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PresidentFirstsource Solutions Limited 2002 - Jun 2010Mumbai, Mh, In* Established Firstsource as the leading India-headquartered BPO company in the UK through organic growth * Built sales and marketing team, winning large scale landmark deals against global competition. * In 2005, conceptualised and implemented the company’s rightshore delivery model: based on the creation of initial 1,200 jobs in the UK, the largest inward investment project ever supported by Invest NI * Part of core team leading a successful IPO in 2007 * Took responsibility for US sales organisation in 2008 * From 2009, ran two of the company’s four business units, namely BFSI and Telecoms & Media
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Managing DirectorCustomerasset Ltd 2000 - 2002* Part of founding management team of start-up BPO company, VC backed by e-Ventures (News Corp & Softbank) and Antfactory * Built a sales and marketing team in the UK and acquired a blue chip client base organically* In 2002 the business was acquired by ICICI OneSource (renamed Firstsource)
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Managing DirectorIncode Ltd 1998 - 2000* Founded offshoring advisory business in the UK, client base of primarily software product and technology companies
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General ManagerText 100 1993 - 1998New York, Us* Based out of London and Paris offices, for this global technology communications consultancy* From 1996, established subsidiary in India, opening offices in Delhi, Bangalore and Mumbai. Secured clients including Microsoft and BT
Matthew Vallance Skills
Matthew Vallance Education Details
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The Wharton SchoolBusiness -
Chartered Institute Of MarketingDiploma In Marketing (Dipm)
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Buckinghamshire New UniversityEuropean Business Studies
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Clermont School Of BusinessInternational Business
Frequently Asked Questions about Matthew Vallance
What company does Matthew Vallance work for?
Matthew Vallance works for Neom
What is Matthew Vallance's role at the current company?
Matthew Vallance's current role is Chief Shared Services Officer, NEOM.
What is Matthew Vallance's email address?
Matthew Vallance's email address is ma****@****rce.com
What is Matthew Vallance's direct phone number?
Matthew Vallance's direct phone number is (585) 586*****
What schools did Matthew Vallance attend?
Matthew Vallance attended The Wharton School, Chartered Institute Of Marketing, Buckinghamshire New University, Clermont School Of Business.
What skills is Matthew Vallance known for?
Matthew Vallance has skills like Outsourcing, Business Strategy, Strategy, Start Ups, Business Transformation, Bpo, Business Development, Team Management, Management Consulting, Change Management, Analytics, Offshoring.
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