Matthew Welch Email & Phone Number

Plymouth Meeting, Pennsylvania, United States

Plymouth Meeting, Pa

Plymouth Meeting, Pa

Conshohocken, Pa

Wilmington, De

Collect and analyze customer data using multiple data sources to generate reports on a regular and ad hoc basis with summaries and insights using Business ObjectsManage the Marketing Customer Information System (MCIF) including building the database, monthly reporting for all levels of the bank and providing synopsis of resultsAssist in the development, testing, execution of marketing campaigns and new productsManage and edit sections of the external websiteProvide support to all business channels in the day-to-day banking business

Oversaw the development and implementation of sales plans and operational duties of the branch which resulted in the deposit balances growing 10% during the last year of my tenureAssisted in the coaching and development of the staffEnsured compliance with governmental regulations and organizational policies with average Branch Office Review scores of 86%Delivered exceptional service to all of my customers as measured by customer engagement scores

Delivered exceptional service to all of my customers as measured by customer engagement scores Ensured compliance with governmental regulations and organizational policies during which time the Branch Office Review scores improved 12 basis pointsAssisted in the coaching and development of the staff