Matthew Koons
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Matthew Koons Email & Phone Number

Tech Center Supervisor - Overnight at ISPN HelpDesk + Network Services at ISPN Network Services
Location: Olathe, Kansas, United States 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
ISPN Network Services
Role
Tech Center Supervisor - Overnight at ISPN HelpDesk + Network Services
Location
Olathe, Kansas, United States
Company size
97 employees

Who is Matthew Koons? Overview

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Quick answer

Matthew Koons is listed as Tech Center Supervisor - Overnight at ISPN HelpDesk + Network Services at ISPN Network Services, a company with 97 employees, based in Olathe, Kansas, United States. AeroLeads shows a matched LinkedIn profile for Matthew Koons.

Matthew Koons previously worked as Tech Center Supervisor - Overnight at Ispn Network Services and Technical Support Representative at Ispn Helpdesk + Network Services. Matthew Koons holds Bachelor'S Of Science, Cybersecurity from University Of Missouri-Saint Louis.

Company email context

Email format at ISPN Network Services

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ISPN Network Services

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Profile bio

About Matthew Koons

I am an Information technology professional with 5.5 years of technical support experience in a call center environment. I have also worked various other IT contract assigments. I have excellent attention to detail, great communication skills, and high technical aptitude.

Current workplace

Matthew Koons's current company

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ISPN Network Services
Ispn Network Services
Tech Center Supervisor - Overnight at ISPN HelpDesk + Network Services
lenexa, kansas, united states
Website
ispn.net
Employees
97
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7 roles

Matthew Koons work experience

A career timeline built from the work history available for this profile.

Tech Center Supervisor - Overnight

Current
Ispn Network Services

Olathe, Kansas, United States

Jul 2024 - Present

Disabled

Disabed
Oct 2008 - Jul 2020

Disabled

Disabled
Oct 2008 - Jul 2020

Customer Service Technical Support

Customer Direct

Chesterfield, MO

  • 1st & 2nd Level Support
  • Troubleshoot Internet Connectivity (Ethernet, Wireless, DSL, Cable, Dial up)
  • Documenting All Calls in Appropriate Documentation Systems
  • Diagnose E-mail Issues
  • E-Mail Software (Outlook, Outlook Express, Thunderbird, Windows Mail, Entourage, Webmail)
  • Escalate Tickets as Needed
Sep 2006 - Sep 2008

It Consultant

Pomeroy It Solutions
  • New PC Deployments
  • Laptop Upgrades
  • Router Installs
  • New Office Setup
  • RFID Card Reader Installs
  • Lease Rollovers
Jun 2005 - Sep 2006

Customer Service Technical Support

Convergys

Hazelwood, MO

  • Troubleshoot Internet connectivity issues in a call center environment
  • Serviced 13 states for DSL for SBC (AT&T)
  • Supported 41 states for cable Internet for Comcast.
  • Supporting Microsoft & Macintosh operating systems & Office applications
  • Open trouble tickets
  • Document all calls in various documentation systems. (Vantive, CRM, Remedy)
Oct 2001 - Apr 2005
Team & coworkers

Colleagues at ISPN Network Services

Other employees you can reach at ispn.net. View company contacts for 97 employees →

LM Lonly Madan Lonly Madan Colleague at Ispn Network Services Lumbiniī, Nepal, Nepal View → MM Matthew Middleton Matthew Middleton Colleague at Ispn Network Services St Robert, Missouri, United States, United States View → MR Michael Richards Michael Richards Colleague at Ispn Network Services Villisca, Iowa, United States, United States View → JG Jason Gregor Jason Gregor Colleague at Ispn Network Services Shawnee, Kansas, United States, United States View → KH Kevin Heckart Kevin Heckart Colleague at Ispn Network Services Kansas City, Missouri, United States, United States View → MH Michael Hamilton Michael Hamilton Colleague at Ispn Network Services Wichita, Kansas, United States, United States View → GF Gunner Fox Gunner Fox Colleague at Ispn Network Services Norwich, Kansas, United States, United States View → EL Eric Lott Eric Lott Colleague at Ispn Network Services Kansas City Metropolitan Area, United States View → DS Devin Stubbs Devin Stubbs Colleague at Ispn Network Services Columbia, Missouri, United States, United States View → JM Josef Matson Josef Matson Colleague at Ispn Network Services Wichita, Kansas, United States, United States View →
2 education records

Matthew Koons education

FAQ

Frequently asked questions about Matthew Koons

Quick answers generated from the profile data available on this page.

What company does Matthew Koons work for?

Matthew Koons works for ISPN Network Services.

What is Matthew Koons's role at ISPN Network Services?

Matthew Koons is listed as Tech Center Supervisor - Overnight at ISPN HelpDesk + Network Services at ISPN Network Services.

Where is Matthew Koons based?

Matthew Koons is based in Olathe, Kansas, United States while working with ISPN Network Services.

What companies has Matthew Koons worked for?

Matthew Koons has worked for Ispn Network Services, Ispn Helpdesk + Network Services, Disabed, Disabled, and Customer Direct.

Who are Matthew Koons's colleagues at ISPN Network Services?

Matthew Koons's colleagues at ISPN Network Services include Lonly Madan, Matthew Middleton, Michael Richards, Jason Gregor, and Kevin Heckart.

How can I contact Matthew Koons?

You can use AeroLeads to view verified contact signals for Matthew Koons at ISPN Network Services, including work email, phone, and LinkedIn data when available.

What schools did Matthew Koons attend?

Matthew Koons holds Bachelor'S Of Science, Cybersecurity from University Of Missouri-Saint Louis.

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