International Training Course Manager with 19 years experience in the training and development field providing individuals with the tools needed to increase activities, revenue and profitability by developing methods of accountability.Specialties: Training Delivery Methods: Trainer Lead Instruction, Performance Based Instruction (PBI). Residential and Small Business Sales Training, including: Activity Management, Compelling Reasons to Listen, Setting Expectations for Your Call, Creating Client Accountability. Sales Manager Development, including: Hiring the Commission Employee, Targeted Selection, Coaching the Commission Employee, Defining Performance Expectations, Giving Performance Feedback, Discussing Performance Problems.