Matthew Zier-Vogel Email & Phone Number

Kamloops

Kamloops, Bc

Kamloops, British Columbia

* Support a Zone of 8 Safeway stores with locations from Kamloops to Prince Rupert* Phone support and full unit equipment shipping* Installed and moved new/existing equipment* Performed Nortel BCM software (v3/3.7) modifications, network setup and rebooted* Onsite by the part repairs for all store IT equipment:* Nortel BCM 1000 and 1000e, Nortel 8/16 button phones, Cisco routers and switches, HP and IBM servers, Dell desktops, Wyse terminals, Fujitsu scanners, Lexmark… Show more * Support a Zone of 8 Safeway stores with locations from Kamloops to Prince Rupert* Phone support and full unit equipment shipping* Installed and moved new/existing equipment* Performed Nortel BCM software (v3/3.7) modifications, network setup and rebooted* Onsite by the part repairs for all store IT equipment:* Nortel BCM 1000 and 1000e, Nortel 8/16 button phones, Cisco routers and switches, HP and IBM servers, Dell desktops, Wyse terminals, Fujitsu scanners, Lexmark printers, Hobart scales, NCR/IBM Point-of-Sale equipment, NCR Self checkouts* Maintained store network and followed store specific data switch port layout* Repaired broken RJ45 network terminations* Meet pre defined Service Level Agreements and Customer service review scores* Maintained a van and office of parts inventory* Worked with parts warehouse and vendors for failed parts exchange* Assisted other team member with their zones while away or busy* Performed software OS re-imaging and set up* Worked On-call on a rotating schedule, and after hours work as required. Show less

Langley, Bc

* Support a Zone of 9 Safeway stores with locations in the Fraser Valley and Cariboo* Phone support and full unit equipment shipping* Installed and moved new/existing equipment* Performed Nortel BCM software (v3/3.7) modifications, network setup and rebooted* Onsite by the part repairs for all store IT equipment:* Nortel BCM 1000 and 1000e, Nortel 8/16 button phones, Cisco routers and switches, HP and IBM servers, Dell desktops, Wyse terminals, Fujitsu scanners, Lexmark… Show more * Support a Zone of 9 Safeway stores with locations in the Fraser Valley and Cariboo* Phone support and full unit equipment shipping* Installed and moved new/existing equipment* Performed Nortel BCM software (v3/3.7) modifications, network setup and rebooted* Onsite by the part repairs for all store IT equipment:* Nortel BCM 1000 and 1000e, Nortel 8/16 button phones, Cisco routers and switches, HP and IBM servers, Dell desktops, Wyse terminals, Fujitsu scanners, Lexmark printers, Hobart scales, NCR/IBM Point-of-Sale equipment, NCR Self checkouts* Maintained store network and followed store specific data switch port layout* Repaired broken RJ45 network terminations* Meet pre defined Service Level Agreements and Customer service review scores* Maintained a van and office of parts inventory* Worked with parts warehouse and vendors for failed parts exchange* Assisted other team member with their zones while away or busy* Performed software OS re-imaging and set up* Worked On-call on a rotating schedule, and after hours work as required. Show less

Langley, Bc

* Food Preparation* Customer Service* End of day cash count* Til audits* Training new employees