Matthias Davidson Email and Phone Number

• Working as a part of the management team to help lead our staff in tandem with our company's goals and procedures, creating a rewarding work environment• Applying my problem-solving skills and conflict management resolution training to resolve customer enquiries and complaints, and escalating using appropriate channels when necessary• Analysing our cash and stock control, identifying any discrepancies and working to resolve them immediately, bolstering our profits and minimising lossSkills: Mentorship • Conflict Resolution • Time Management • Willingness To Learn • Affirmitive Eagerness

• Fulfilled the needs of our patrons, and provided excellent customer service in order to provide lasting satisfaction, resulting in long-term brand awareness and loyalty• Produced and managed popcorn production onsite, according to our film release schedule and business needs, additionally ensuring to adhere strictly to key regulations surrounding food safety• Managed daily screen and toilet checks for a 6 screen cinema, while efficiently ensuring detailed cleaning and replenishment throughout the day, resulting in increased customer satisfactionSkills: Teamwork • Attention To Detail • Industry Awareness • Interpersonal Skills • Problem Solving