Matthias Ferlic Email & Phone Number

Hamburg, HH, DE

Germany

- Supply Chain Management for 24 Viking River Cruise Ships- Define Delivery Schedules in liaison with suppliers- Maintain a clear and documented system on defined product specification and Master Data.- Quantify monthly Demand Forecast using Supplier chain management system- Generate Purchase Orders and manage adjustments (quantities and quality) in.

World Wide

Head of Accounting on Crystal Serenity one of two luxurious vessels in this impressive six-star-operation where perfection is standard. I am overseeing Crew Accounting (Payroll) and the Front Office for financial matters. Responsible for documentation and monitoring of operational budget performance and cash control, as well as concessionaire settlements.

M/S Crystal Serenity / M/S Crystal Symphony

• Accurately calculate payroll for all officers, staff, and crew and verify payments accordingly, including but not limited to, payment of wages, free time compensation, and overtime and merit pay. Train, coach, counsel.
• Continuously provide Six-Star Service to officers, staff, and crew, effectively handling complaints and comments in an efficient and timely manner.
• Manage Ocean Pay debit cards (Brightwell), allocated new cards, distributing replacement and companion cards when needed, instructing and training on the use and security of cards.
• Address all crew-related accounting matters and ensure that crew manifests are consistently correct.
• Order flight tickets and organize transportation for debarking officers, staff, and crew, providing a smooth clearance process upon arrival in all ports.
• Ensure and facilitate all visas required for each port of call are in order and up-to-date for all officers, staff and crew on board, embarking or debarking vessel.

M/S Crystal Serenity / M/S Crystal Symphony

• Oversaw the work of employees in the Hotel Stores Department and ensure they were continuously provided with the items necessary to offer Six-Star Service to the ship’s luxury traveler guests. Maintained detailed.
• Ensured that all maintenance and cleaning procedures were adhered to and that corporate cleanliness standards (USPH) were maintained in all public and private spaces.
• Proficiently calculated cost and sales statistics and delivered detailed reports to the Chief Accountant, relevant department heads, and the Hotel Director.
• Supervised and reviewed all inventory accounting and controlling matters for the Hotel Operations Department.
• Collaborated with the IT Department to regularly update and maintain numerous data points in the mainframe.

M/S Crystal Serenity

M/S Crystal Serenity

M/S Crystal Serenity

• Assisted the Chief Accountant with accurately applying guest, crew, and house charges to the correct accounts. Managed the Front Office during the night shift and performed the on-board casino’s soft count. Reviewed.
• Consistently received positive feedback from managers for exceeding expectations.
• Received specific comments from key personnel regarding my professionalism, friendly approach, and needs assessment abilities.
• Interacted effectively with managers, senior executives, partners, and clients to accelerate work production.

M/S Crystal Serenity