Has shaped the brand experience of 100+ leading retailers worldwide as a retail and visual merchandising expert for more than 20 years. Expertise includes the development and implementation of creative and innovative success strategies for trendsetting in-store brand experiences. Driven by a strong sense of aesthetics and the ambition to continually develop new strategies. Constantly focused on continuously reinventing the customer experience. Author of numerous trade journal articles and four bestselling industry books published in various languages worldwide. The latest book, „Hello, I‘m Your Customer,“ was released in 2021. Inspires retail experts as a keynote speaker in their search for new solutions to the challenges of this day and age.
Listed skills include Visual Merchandising, Fashion, Apparel, Retail, and 16 others.