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Matt Hicks Email & Phone Number

Strategic Communications Leader and Founder of Refract Strategies at Refract Strategies
Location: San Francisco, California, United States 13 work roles 1 school
1 work email found @zendesk.com 6 phones found area 415 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 6 phones

Work email m****@zendesk.com
Direct phone (415) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Strategic Communications Leader and Founder of Refract Strategies
Location
San Francisco, California, United States

Who is Matt Hicks? Overview

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Quick answer

Matt Hicks is listed as Strategic Communications Leader and Founder of Refract Strategies at Refract Strategies, based in San Francisco, California, United States. AeroLeads shows a work email signal at zendesk.com, phone signal with area code 415, and a matched LinkedIn profile for Matt Hicks.

Matt Hicks previously worked as Founder and CEO at Refract Strategies and Senior Vice President, Communications and Public Affairs at Celonis. Matt Hicks holds Bachelor Of Science, Journalism from Northwestern University.

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Email format at Refract Strategies

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{first_initial}{last}@zendesk.com
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AeroLeads found 1 current-domain work email signal for Matt Hicks. Compare company email patterns before reaching out.

Profile bio

About Matt Hicks

A seasoned communications and marketing leader and strategist with broad experience with Internet, social media and software companies, most notably Facebook, Zendesk and YouTube. Dived into tech public relations after an earlier career in journalism and public policy, having covered major Internet companies and serving as a fellow in the U.S. Congress.Specialties: Public relations, social media strategy, public policy, consumer and brand marketing, media relations, writing/editing, content strategy, strategic communications, editorial training

Listed skills include Media Relations, Social Media Marketing, Strategic Communications, Content Strategy, and 12 others.

Current workplace

Matt Hicks's current company

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Refract Strategies
Refract Strategies
Strategic Communications Leader and Founder of Refract Strategies
AeroLeads page
13 roles

Matt Hicks work experience

A career timeline built from the work history available for this profile.

Founder And Ceo

Current

Founded a strategic communications consultancy that prepares tech leaders and their companies for their next stage of growth. I've lived through change and scaling at some of Silicon Valley’s biggest brands, and I know that the most successful transitions start with clear-cut, inspiring communication from the top. Together with CEOs and leadership teams, I.

Mar 2022 - Present

Senior Vice President, Communications And Public Affairs

New York City, New York, US

Executive leader spearheading global communications strategy and execution as a part of Marketing leadership. Ensured coherent and consistent corporate narrative across external and internal audiences, leading the teams responsible for PR, AR, internal communications, and social media across Europe and the US. Secured and developed, together with my team.

Dec 2020 - Aug 2021

Vice President And Senior Advisor, Executive Communications For The Ceo

San Francisco, California, US

Served as senior advisor to the CEO on communications, messaging/positioning and strategic projects. Played key role in the positioning of quarterly earnings, developing shareholder letter and narrative with executives and IR teams. Developed narratives and content for CEO speeches and public appearances, as well as corporate transactions and issues..

Feb 2017 - Dec 2020

Vice President, Corporate Marketing

San Francisco, California, US

Built and led a global team of 25 covering corporate communications and PR, content marketing, corporate events, marketing research and brand marketing. Responsible for corporate messaging and positioning as well as brand awareness and corporate reputation. Work closely with CEO and executive leadership on corporate narrative, earnings and financial.

Oct 2014 - Feb 2017

Senior Director, Corporate Communications

San Francisco, California, US

Led communications and PR strategy and execution in preparation for the company's IPO and through the event, before being promoted to corporate marketing VP. Oversaw media relations and communications strategy for all product launches, corporate news, crises management and company profiles as part of the marketing leadership. Built out a new communications.

Mar 2013 - Oct 2014

Marketing And Communications Consultant And Advisor

Multiple
  • Served as a strategic consultant and advisory board member for tech startups and brand clients, counseling on social media and communications strategy. Also spoke at industry and client events on related issues..
  • Zuckerberg Media (formerly R to Z Media), the social marketing and production company from Randi Zuckerberg, to help launch the company and manage social media projects with the Clinton Global Initiative and Cirque de.
  • Chegg, the online textbook rental and college services site, for a project with the CMO and internal marketing team to develop a new social media strategy.
Aug 2011 - Mar 2013

Manager, Corporate Communications

  • Helped build the Facebook communications team as its third member. Roles included:
  • 2007-2009: Directed business and advertising communications and worked with top executives to position Facebook as essential for marketers and consumers through media and blogger relations, speaking engagements and.
  • 2009-2011: Led company’s social media and content strategy for public communications channels—including the Facebook Blog, official Facebook Page and Twitter account—reaching millions every day. Helped launched.
Apr 2007 - Apr 2011

Director

San Francisco, CA, US

Supervised 3-4 accounts, overseeing all aspects of PR programs for Internet and digital media clients. Led strategic direction and messaging/positioning, served as daily executive contact and managed client budgets. Drove execution of programs ranging from product/company launches and media relations to speaker programs and influencer marketing campaigns..

Mar 2006 - Apr 2007

Senior Account Executive

New York, NY, US

Managed full scope of PR campaigns and activities for Internet and digital media clients--most notably, the launch of YouTube. Developed and executed PR plans and strategies; conducted messaging/ positioning; media trained executives; and counseled on issue management. In this first PR role, fostered relationships across a broad set of business, tech.

Aug 2005 - Feb 2006

News Editor, Eweek.Com

New York, New York, US

Directed and edited online news coverage for Ziff Davis’ national technology sites, including eWEEK.com, following a promotion in 2005. Helped manage freelancers, coordinate with copy desk and prioritize stories. Also led coverage on Internet technologies and about major companies such as Google, Yahoo and Microsoft.

Aug 2003 - Jul 2005

Congressional Fellow

Washington, DC, US

Selected for the American Political Science Association’s highly competitive Congressional Fellowship Program for Journalists. Served as legislative assistant for Congressman, advising him on technology, media ownership, energy and immigration issues; spearheading legislation and legislative strategies; and representing him with constituents and lobbyists.

Nov 2002 - Aug 2003

Senior Writer, Eweek

Ziff Davis Media
May 1999 - Sep 2002
1 education record

Matt Hicks education

  • Northwestern University
    Northwestern University
    Journalism
FAQ

Frequently asked questions about Matt Hicks

Quick answers generated from the profile data available on this page.

What company does Matt Hicks work for?

Matt Hicks works for Refract Strategies.

What is Matt Hicks's role at Refract Strategies?

Matt Hicks is listed as Strategic Communications Leader and Founder of Refract Strategies at Refract Strategies.

What is Matt Hicks's email address?

AeroLeads has found 1 work email signal at @zendesk.com for Matt Hicks at Refract Strategies.

What is Matt Hicks's phone number?

AeroLeads has found 6 phone signal(s) with area code 415 for Matt Hicks at Refract Strategies.

Where is Matt Hicks based?

Matt Hicks is based in San Francisco, California, United States while working with Refract Strategies.

What companies has Matt Hicks worked for?

Matt Hicks has worked for Refract Strategies, Celonis, Zendesk, Multiple, and Facebook.

How can I contact Matt Hicks?

You can use AeroLeads to view verified contact signals for Matt Hicks at Refract Strategies, including work email, phone, and LinkedIn data when available.

What schools did Matt Hicks attend?

Matt Hicks holds Bachelor Of Science, Journalism from Northwestern University.

What skills is Matt Hicks known for?

Matt Hicks is listed with skills including Media Relations, Social Media Marketing, Strategic Communications, Content Strategy, Public Relations, Marketing, Facebook, and Strategy.

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