Product Team Leader - International Crm - Sales
CurrentManaged a team of 2 product ownersEnabled the appropriation of the legacy CRM by the teams with a Product organisation using the Nexus framework and revising the way information is sharedRedefined the International CRM scope and 2 year vision to modernize 6 products with stakeholders and teamsEnabled the launch of the modernized product MVP with no feature loss with a strangler fig pattern and double runAchieved 95% user adoption rate of the MVP with streamlined and ergonomic subscription journeys Achieved engagement of impacted users with Product demonstrations having up to 150 attendeesIn 2024 pioneered business unit (~180 strong) transformation strategy to simplify and reduce costs by building on the previous transformationIn 2024 participated in AI adoption company wide to find value and ROI in its implementation in Development and Products