- Managing BNP Paribas anti-fraud solutions for Cash Management corporate clients.- Developing new solutions to strengthened our offer and insure safety of our clients' transactions.- Promoting awareness on fraud and cyber security topics both inside and outside the bank.

Internal Auditor within the "BDDF Arval Leasing" Hub of the General Inspection.

Managing a portfolio of International Key Accounts with a cumulated fleet of +5000 vehicles (Potential Fleet in France > 9000)- Defining the strategy according to client’s typology and in line with its own objectives- Daily Customer Caring / ad-hoc studies & meetings- Upselling / optimizations- Reporting / Analysis- Operational activity monitoring (Contract Management / Delivery / Insurance / etc)- Defining and monitoring quantitative objectives- Following-up on… Show more Managing a portfolio of International Key Accounts with a cumulated fleet of +5000 vehicles (Potential Fleet in France > 9000)- Defining the strategy according to client’s typology and in line with its own objectives- Daily Customer Caring / ad-hoc studies & meetings- Upselling / optimizations- Reporting / Analysis- Operational activity monitoring (Contract Management / Delivery / Insurance / etc)- Defining and monitoring quantitative objectives- Following-up on quality (Service Level Agreement, Net Promoter Score, Claims)- Liaise with international department for implementation and enforcement of supranational agreements- Risk management & link with BNPP for coverage guarantee- Lead generation- Client & prospect tender management Show less

First commercial entry point for one of the biggest client of the company, I am responsible for the management of the fleet on a daily basis.In regular contact with fleet managers, HR directors and/or purchasing managers of the different entities, I provide them with commercial offers, advices and a pro-active management of their fleet.My perimeter includes:Quotations:- Renewing or extension of the fleet- Competitive pricingCar policy- Expert advice: TCO… Show more First commercial entry point for one of the biggest client of the company, I am responsible for the management of the fleet on a daily basis.In regular contact with fleet managers, HR directors and/or purchasing managers of the different entities, I provide them with commercial offers, advices and a pro-active management of their fleet.My perimeter includes:Quotations:- Renewing or extension of the fleet- Competitive pricingCar policy- Expert advice: TCO orientedContract readjustment- Monthly campaign- Follow up on fleet deviation- Extension of the fleetEnd of contract management- Matricial re-adjustment- Early terminationReporting- Monthly- Ad hoc reports on various topicsI am also involved in the tactical decisions regarding the development of the partnership and the sales orientation.One of the key measurement of my tasks is the quality perceive by the client. This is why we put quality in the center of the relationship. Show less

In charge of the internal management of a dozen of Strategic account, I assist several International account managers (IRM) in answering the daily clients queries.Missions:- Prepare the client business review- Analyze the KPIs of the fleet- Liaise with the 25 Arval entities spread across Europe and BRICT to get local feedback.- Answer to clients' international queries- Manage the international reporting tool access and data quality- Participate to the development… Show more In charge of the internal management of a dozen of Strategic account, I assist several International account managers (IRM) in answering the daily clients queries.Missions:- Prepare the client business review- Analyze the KPIs of the fleet- Liaise with the 25 Arval entities spread across Europe and BRICT to get local feedback.- Answer to clients' international queries- Manage the international reporting tool access and data quality- Participate to the development of the tool with IT team- Manage 2 trainees. Show less

At the heart of the International Business Office (IBO), I am in charge of managing the tender answer for all existing clients and prospects.Working closely with the relevants International Relationship Manager (for clients) or with the International Sales Manager (for prospect), I liaise with the 25 entities representing Arval countries where we are directly present but also with all the different partner from the Arval PHH Global Alliance (covering 14 countries) and coordinate the… Show more At the heart of the International Business Office (IBO), I am in charge of managing the tender answer for all existing clients and prospects.Working closely with the relevants International Relationship Manager (for clients) or with the International Sales Manager (for prospect), I liaise with the 25 entities representing Arval countries where we are directly present but also with all the different partner from the Arval PHH Global Alliance (covering 14 countries) and coordinate the corporate answer.I manage both qualitative (RFI) and quantitative (RFQ) answers, working directly under the director of the department.My tasks are:- Credit evaluation- Assesing Tenders (scoring)- Definition of commercial terms- Coordination with the entities- Communication with all implied services (Insurance, fuel, marketing, legal...)- Writing the answer- Consolidation of data- Reporting / Statistics Show less

In charge of supporting the business management of the "Key International Accounts" with a minimum of 500 vehicules potential, among the International business office.Key missions:- Reporting- Business review- Project management- Budgeting- ...

B2B Hunting- Prospect meetingCustomer mappingHR assistant

In charge of the development of the golf association activities.