Doubleclick Bid Manager and Doubleclick Campaign Manager.Scope and collect new and existing customer requirements, applying technology and product knowledge to address the customers’ needs, from product implementation to new feature adoption.Troubleshoot and resolve complex Buyside Platform issues directly for Google's advertiser and agency clients.Provide guidance and consultative technical expertise to front-line support analysts.Interface with engineers, product managers, support and sales managers daily to solve business and technical problems.Ensure project team, internal management and external customers are provided with appropriate, timely and accurate project information and status updates.

Supports a team of 5 Technical Solution Engineers to ensure client/partner requirements and deadlines are met.Selects, hires, and manages the careers and expectations of team members.Assists to communicate with clients and internal partners to drive success of those partnerships and guide product enhancements.Help to solve client problems through the use of a variety of analytical and technical tools.Drive product innovation by reproducing issues to inform road map and develop short term workarounds.Partner with clients to understand and develop solutions for high-impact, high-visibility issues.Provides recommendations to sales and support teams on technical solutions in order to maximize results.Manages team reporting and reports directly to Global Director of Technical Solutions Tier 1.

Provide the best technical solution at the right timeProject coordination/managementIn charge of big travel clients such as Hilton, ThomasCook and Expedia Also in charge of Telecom oriented clients such as CarphoneWarehouse, Phones4u and O2.Managing the technical part of the Facebook Exchange Project in the UK and Northern Europe.Working both on Advertiser and Publisher sideIntegrating Premium Publishers using RTA and Cookie targeting

Maintenance in application servers and storage baysHardware and software MaintenanceSAN and NAS EMC bays, Netapp, AIX serversProjects in AIX systems and High-availability ARFInvolved in projects of ARF product installationInstallation of High-Availability solutionsMigration of production serversConsultancy in IT infrastructure monitoringCommercial presentations of the productConsulting, deployments and teaching the client how to use the product Installation and configuration of monitoring tools

Managing intern IT infrastructure and network