Key Account Manager
CurrentActivity: CYIM is one of the leading players in the French market for IT and AV solutions dedicated to scientific companies. We are committed to creating user-centric products that combine innovation, stability, and technical excellence. Expertise: As an account management specialist, I am involved in the development and management of CYIM solutions, working closely with our clients to meet their specific needs. Main Tasks: - Management of Existing Clients: Ensure proactive client follow-up, anticipate their needs, and ensure continuous satisfaction. - Solution Development: Actively participate in the evolution of CYIM products by incorporating client feedback, thus contributing to the constant innovation of our IT/AV solutions. -- Internal Project Monitoring: Coordinate internal teams in the implementation of new solutions, ensuring smooth communication and adherence to deadlines. - Project Management: Take full responsibility for managing IT/AV solutions for our clients' conferences, from conception to realization. - Prospecting: In the international market, especially during participation in industry conventions and exhibitions. Technical Skills: - Project Management - IT and AV Solutions - Client Needs Analysis - Internal Project Monitoring - Team Coordination Human Skills: - Negotiation - Strategic Analysis - Organization - Collaborative Communication