Matthijs De Grood is a Senior Service Manager bij ☁ Lemontree • Masters in ICT at ☁ Lemontree • Masters in ICT. He possess expertise in ict, outsourcing, service management, itil, it service management and 10 more skills. Colleagues describe him as "I have worked with Matthijs for several years in his role as Service Manager at Lemontree Masters in ICT. Through challenging times, Matthijs has consistently provided excellent service and has always been available to provide timely solutions or advice when needed.
Matthijs is extremely customer focussed and works continually to improve our service delivery to internal staff. When problems have arisen, Matthijs can be relied upon to investigate the root cause and to take whatever steps are needed to improve the situation.
Matthijs maintains an awareness of market trends and greatly assists in working with our suppliers to ensure that we receive the best service at competitive rates. He makes every effort to understand exactly what we are looking for and works closely with our staff to ensure that targets were met.
Matthijs is easy to work with, diligent and professional in his approach to every challenge we face. As a company, we benefit greatly from his experience, advice, attention to detail and customer focus.
" and "Matthijs is een toegewijde, enthousiaste kerel die met sterke oplossingen en Leidse humor heel veel bereikt voor zijn klanten, team en bedrijf!
Geen uitdaging te groot en geen project te klein, in 1 woord TOP!"
Listed skills include Ict, Outsourcing, Service Management, Itil, and 11 others.