Matthew Hirschfelt Email & Phone Number

Akron, Ohio, Us

As the General Manager of Administration and Finance at AW Metals, I oversee the financial health and administrative operations of the company. My responsibilities include managing budgets, financial reporting, and ensuring compliance with regulatory standards, all while streamlining administrative processes to improve efficiency. I collaborate with the executive team to develop business strategies that drive growth and maintain our commitment to exceptional customer service, which has fostered strong relationships with clients across Ohio. My role is essential in supporting AW Metals’ mission to deliver top-quality metal products with quick turnaround times to meet diverse customer needs.

Akron, Ohio, Us

Assist in operating an Esports program that competes in the Esports Ohio League by providing coaching, video review, and scheduling support. Teams compete in games including Fortnite, Overwatch 2, Rocket League, League of Legends, Valorant, Apex Legends, and Super Smash Bros. Ultimate. In my role I continue to support the tradition of success demonstrated in previous years. Before this position I was a volunteer coach in Overwatch and Overwatch 2 from Fall 2021 through Spring 2023.Winter 2024 - eSports Ohio State Finalist - FortniteeSports Ohio Regional Runner-Up/State Quarterfinalist - Overwatch 2eSports Ohio Regional Quarterfinalist - Super Smash Bros. UltimateeSports Ohio Regional Quarterfinalist - ValoranteSports Ohio State Finalist - Apex Legends (Club)Spring 2023 - eSports Ohio Regional Runner-Up/State Quarterfinalist - Overwatch 2eSports Ohio Regional Semifinalist - ValoranteSports Ohio Regional Quarterfinalist - Super Smash Bros. UltimateFall 2022 -eSports Ohio State Runner-Up - Super Smash Bros. Ultimate (Reserve)eSports Ohio State Quarterfinalist - Overwatch 2eSports Ohio State Quarterfinalist - Super Smash Bros. UltimateeSports Ohio State Play-In Qualifier - ValorantSpring 2022 -eSports Ohio Regional Play-In Qualifier - ValoranteSports Ohio Regional Quarterfinalist - Rocket LeagueeSports Ohio Regional Semifinalist - Super Smash Bros. UltimateeSports Ohio Regional Runner-Up/State Quarterfinalist - OverwatcheSports Ohio Regional Runner-Up/State Semifinalist - FortniteFall 2021 -eSports Ohio Regional Runner-Up - FortniteeSports Ohio Regional Runner-Up - Overwatch

Akron, Us

Responsible for overseeing all interactions between the community and company, including supervising all support desk inquiries and responses, designing and implementing all of the company’s social media policies and game rules, maintaining all of the company Facebook pages, Twitter accounts, and forums, and drafting and sending all newsletters. Additionally, I participated in the design and implementation of new game features in our Starfleet Commander and Stardrift Empires games.

At All Walks Yoga we focus on accessible yoga to bring everyone together regardless of race, gender, sexual orientation, body type, body ability, or fitness level. No matter where you are in your walk of life, all are welcome, together.I am responsible for the operational and financial management of the business.

Designed and operate two fan based community forums related to a Massively Multiplayer Online Social Game. The sites average over 3,000 and 4,000 unique visitors per month with an average of over 115,000 and 250,000 page views respectively per month. I am responsible for all aspects of the operation of the sites, including selecting and managing a volunteer staff that fluctuates in size from five to ten individuals, providing training to all volunteer staff members regarding site rules and policies, ensuring uniform enforcement of all policies, and deciding all appeals from site users regarding policy enforcement.

Richfield, Minnesota, Us

As a Best Buy Mobile Speciality Store Manager I have passion for developing employees, providing excellent customer service, a love of mobile technology, and a natural affinity for sales to change the way mobile phones are bought and sold. I work with the District Connect Sales Manager to support Best Buy Mobile specific goals and initiatives and I oversee all operational aspects of running the store including gathering feedback to improve business performance. I support goal achievement of the overall organization, district, and store through modeling and coaching strong salesmanship and positive behaviors, driving customer satisfaction and retention goals, and coordinating relationships within the Mall, Neighboring Best Buy Stores and the local Community at large.Some key responsibilities include:► Directly lead a staff of 10 or more employees and oversee all operational aspects of running a Best Buy Mobile stand-alone store (P&L management, back office, cash handling, labor management, and scheduling, etc.)► Oversee Shrink Programs and Merchandising Standards (inventory control, merchandising/store appearance, promotions, displays, signage, pricing, etc.)► Analyzes store's performance indicators against team selling behaviors and goals; develop action plans to address objectives and achieve desired business results.► Source, hire, and train staff.► Oversee effective planning of team meetings and Training/Development Workshops.► Conduct weekly 1-on-1 consultations with employees, and provide coaching recognition and feedback in such a way that creates an open and approachable culture in the store.► Conduct Sales and Service role-plays to assist each location's staff in providing complete solutions to each customer.► Create community based partnerships that drive business and increase customer engagement.

Richfield, Minnesota, Us

As a Gold Star Trainer I coordinate and oversee training and integration of new General Managers and Assistant Manager in operational aspects of running a Best Buy Mobile stand-alone store. This includes, but is not limited to: P&L management, back office and administrative tasks, cash handling, labor management, and scheduling. Training takes place within my store, which models best practices and a 'vision of good' for implementation of company strategies and priorities.

Richfield, Minnesota, Us

As a member of the Retail Network, I partner with the corporate support team for Mobile Phones/Best Buy Mobile Specialty Stores and provide feedback on strategies and execution plans on behalf of store teams. This insight is used to increase successes in areas such as:► Product launches;► Product sales performance through improved packaging, functionality, and pricing;► Drive-time feedback;► Training;► Merchandising, Inventory, and Front of Store; and► Sale Strategies.

Richfield, Minnesota, Us

As a Lead Sales Consultant I support the Store Manager in the day-to-day operation of the store. I work with the Store Manager to train and coach sales consultants to achieve business goals through execution of the company sales philosophy. In addition to leadership responsibilities, I assist customers in making the right choice every time through simple, impartial advice. I strive to achieve sales objectives for wireless phones, services, and accessories with a curiosity and eagerness to solve the customer’s needs while at the same time developing and fostering long-term, trusting relationships with our customers.My key responsibilities include:► Providing personalized service and exceptional level of expertise for customers.► Handling all aspects of the sale including: completing customer contracts and warranties and receiving customer payments, cash and credit card/check transactions.► Developing, maintaining and, communicating strong, up-to-date knowledge of wireless products, accessories, pricing plans, and service features.► Assisting the Store Manager in training sales consultants in all aspects of their job responsibilities including customer service and selling. ► Supervising sales consultants including planning, organizing, and delegating tasks to and following up to ensure proper completion in the Store Manager’s absence.► Assisting Store Manager in overall store operations.

Richfield, Minnesota, Us

In my position, I excel at selling products and services, and working closely with other members of the sales team. I accumulate the appropriate knowledge and expertise through continuous learning and self development and then, armed with the right tools and knowledge, create ease and add value to the customers' experience. I work to ensure customers’ end-to-end needs are met. As a trusted adviser and partner, I develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology.I engage customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service. I sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology. My time is spent:► Providing personalized service and exceptional expertise for customers.► Handling all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.► Developing, maintaining, and communicating strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.

I represent individuals and businesses in a variety of cases and have appellate experience in personal injury, medical malpractice, and labor and employment law matters. Additionally, I provide hearing coverage and attend Sheriff Sales for other attorneys needing assistance in Northeast Ohio. I am currently admitted to practice in all State Courts in Ohio and the United States District Court, Northern District of Ohio. Representative cases include:► Schaefer v. Musil, 9th Dist. No. CA-27109, 2014-Ohio-1504

Akron, Ohio, Us

Under the supervision of the Attorneys Lawrence J. Scanlon and Michael J. Elliott I assisted with case intake, case assessment, and case management by communicating with clients, drafting letters to insurance companies and opposing counsel, and reviewing files to ensure their readiness for litigation. Additionally, I provided litigation support by performing complex legal research, drafting complaints, discovery, motions, and other required briefs, answering discovery requests, participating in deposition preparation with clients, and attended and assisted during mediation and trials. Case experience included personal injury, medical malpractice, employment law, FINRA arbitration, and Federal tort claims.Representative cases that I provided assistance with in legal research and brief writing include:► Haught v. U.S. Fid. & Guar. Co., 9th Dist. No. CA-25489, 2011-Ohio-4994.► Vikoz Enters., LLC v. Wizards of Plastic Recycling, Inc., 9th Dist. CA-25759, 2011-Ohio-4486.► Loudin v. Radiology & Imaging Servs., 128 Ohio St. 3d 555, 2011-Ohio-1817, 948 N.E.2d 944.► Petsch v. Hampton Inn, 8th Dist. No. CA-10-095039, 2011-Ohio-838.► Ward v. Summa Health Sys., 128 Ohio St. 3d 212, 2010-Ohio-6275, 943 N.E.2d 514.Assistance was also provided in additional cases heard by various Ohio Courts of Common Pleas, the Ohio Court of Claims, the 9th District Court of Appeals for Ohio, the Ohio Supreme Court, and the United States District Court for the Northern District of Ohio.

Under the supervision of Attorney Jerome T. Linnen, Jr. I assisted with case intake and case management by communicating with clients, obtaining medical records and other required documents, and drafting letters to insurance companies and opposing counsel for primarily personal injury, medical malpractice, and employment law related cases. Additionally, I provided litigation support by performing complex legal research, drafting complaints, discovery, motions, and other required briefs, answering discovery requests, and assisting in the courtroom during trial.Representative cases that I provided assistance with in legal research and brief writing include:► Niswander v. Cincinnati Ins. Co., 529 F.3d 714 (6th Cir.2008).► Denczak v. Ford Motor Co., 6th Cir. No. 06-3279, 2007 U.S. App. LEXIS 2435 (Feb. 1 2007).► Lackey v. Preferred Rubber Compounding Corp., 6th Cir. No. 06-3728, 2007 U.S. App. LEXIS 9883 (Apr. 26, 2006).► Young v. Univ. of Akron, 10th Dist. No. 06AP-1022, 2007-Ohio-4663.Assistance was also provided in additional cases heard by various Ohio Courts of Common Pleas, the Ohio Court of Claims, the 9th and 10th District Courts of Appeals for Ohio, the Ohio Supreme Court, the United States District Court for the Northern District of Ohio, and United States Court of Appeals for the Sixth Circuit.

Doctor Of Law (J.D.), Law

Bachelor Of Arts, Political Science And Sociology; Minor In Conflict Management

High School Diploma, College Preparatory