• To improve communications and make the ability to find essential information easier while partnering with internal stakeholders and site owners to design and implement a best practice-based intranet. Championing and leveraging Microsoft Modern Work solutions that improved the overall user experience for internal communications.• As organizational and client interest in Modern Work concepts increased, worked with clients and trusted partners to develop and implement a comprehensive Modern Work concepts training program focusing on innovative approaches and best practices proven to improve adoption and ROI. This included custom instructional videos created to improve user confidence and adoption.• To address inefficiencies with multiple Excel-based solutions, partnered with stakeholders and designed, tested, and deployed various Power-Platform replacements in alignment with best practices, resulting in significant savings in labor and an overall improvement in data quality and operational processes.• When creators lacked confidence in applying Power Platform solutions, we created and championed the Power Platform Community of Practice, which connected creators with mentors and peers. This resulted in the adoption of coding standards, innovative industry methods, and building meaningful connections with both internal users and our clients.

• Partnered with the firm’s stakeholders to redesign and implement the primary architecture, replacing the legacy SharePoint 2010 server farm with a best-practice-aligned O365 implementation, improving the efficiency and effectiveness using SharePoint Online.• Designed and implemented a new Hub site-based architecture, better aligning the organization with the Microsoft-recommended hub architecture and improving resiliency and reliability, as well as improving the effectiveness of the organization's intranet.

• To optimize investments, reduce licensing and infrastructure costs, address efficiency for internal communication, and adopt Modern Work best practices; Spearheaded migration from SharePoint 2010 to Microsoft M365, resulting in an expanded role and significant improvements in team effectiveness and collaboration.• Outdated processes with dependencies on legacy technology were ineffective and inefficient. Led the redesign of business process leveraging Microsoft Power Platform and Modern Work concepts, addressing effectiveness and collaboration throughout the organization. • Leveraged years of experience and passion for Microsoft Power Platform and Modern Work to develop video content to provide self-solutions for team members. These interactions built strong and trusting relationships with team members and inspired teams to adopt Modern Work concepts while reducing the barriers to adoption.

• Through discovery, identified issues with existing SharePoint architecture, provided experience-based education to the organization, recommending the use of collaboration sites, leading to significant performance improvements, and establishing a trusted partnership with stakeholders throughout the organization. • Managed the transition process to the new architecture, managing the change in alignment with change management best practices, and completed this transition on schedule and budget, with customers and stakeholders describing this as a resounding success.

• To reduce the risk of a complex SharePoint migration, we leveraged best practices for requirements gathering to document and understand the stakeholders' needs and developed validation plans based on those requirements. This led to the successful migration of complex SharePoint sites. • To improve the Support Team’s readiness and capability, I authored numerous Knowledge Base articles for Tier 1 & 2 Help Desk staff, avoiding potential ticket overloads during migration.

• To address outdated, excel-based solutions, provided expertise as the lead SharePoint architect and developer, redesigned those solutions, and improved the overall effectiveness and efficiency of those business processes through SharePoint-based automation.• Continued to build experience-based trusting relationships and used those relationships to champion program-level support through workshops and seminars, which improved adoption, user effectiveness, and solution efficiency.

Analysis• Provided focused SharePoint training to site owners and end-users.• Gathered requirements, designed, and built custom InfoPath forms and SharePoint Designer workflows. Development• Modified Codeplex AutoSPInstaller in PowerShell to automate installation of a SharePoint 2010 server farm.• Designed and built custom IT tracking system for project work.• Created custom SQL Reporting Services tools to track doctors/offices.• Developed PowerShell scripting to migrate existing data for new 3rd party tool.• Wrote JavaScript apps for customization of navigation, branding, etc...• Connected InfoPath forms to a variety of data sources using Web Services and filtered imports.• Created PowerShell scripting to migrate documents over to Document Center merged with metadata.Administration• Administered SharePoint farm, site collections, and sub-sites.• Stabilized current SharePoint 2010 Production environment.• Repaired faulty web applications/site collections for the HR department.• Installed updates, patches, and hotfixes to all SharePoint servers.• Designed and built SharePoint 2010 Document Center site collection to migrate varied physical document locations into one SharePoint location.Technology Used: SharePoint 2007, 2010, InfoPath, SharePoint Designer, PowerShell, HTML, CSS, JavaScript, SSIS, SQL, Quest (Dell) admin tools, Visio, OneNote

This was my contract to work for Intelident prior to permanent hire.

Analysis• Met regularly with stakeholders to gather requirements and confirm design specifications for SharePoint projects.• Worked closely with six departments to design a custom HR onboarding solution.Development• Designed multiple, process driven SharePoint solutions for HR, Accounting, IT, and Account Management.• Used PowerShell to automate installation of SharePoint 2007.• Created InfoPath forms integrated with workflows to modernize legacy company processes.• Created custom pages to align with branding requirements for the business.Administration• Administered SharePoint farm, site collections, and sub-sites.• Assisted in SharePoint Server migration project.• Installed and configured SharePoint 2010 development environment.• Fully implemented Quest Software administrator tools install.• Integral part of the SharePoint 2010 upgrade project.Technology Used: SharePoint 2007, 2010, InfoPath, SharePoint Designer, Quest (Dell) Admin tools, PowerShell, HTML, CSS, JavaScript, Visio, OneNote.

Analysis• Designed, built, and implemented a complete permissions model to merge 8 existing sites into a single site collection for Data Security team.• Identified necessary requirements to architect SharePoint sites and tools.• Interfaced with other teams to coordinate metrics, reporting, and standardization of SharePoint sites.• Planned and executed ongoing analysis of SharePoint sites to identify opportunities to increase efficiency.• Trained user-base on implementation and usage of sites, pages, and content.• Hosted weekly training seminars to benefit team cohesion and knowledge transfer.Development• Built and administered 15 SharePoint sites. Created over 30 customized sub-sites and pages.• Designed, developed, and implemented over 50 custom tools for numerous teams across the enterprise.• Built list and site templates to facilitate migration and standardization efforts. • Enabled the enterprise to retire legacy applications replaced by SharePoint tools.• Created several SharePoint tools to integrate 3 separate teams and manage workflow.• Used SharePoint Designer to create custom workflows for tracking project tasks and deliverables. • Designed and built InfoPath forms for multiple project needs.• Enhanced existing tools and sites using Quest (Dell) Web Parts.• Created an enterprise-facing portal site to represent team to IT and enterprise.• Designed and built numerous SharePoint dashboards to report team/IT metrics to the enterprise.• Many of these dashboards utilized Web Services to import data from Oracle and SQL databases.• Created a SharePoint-hosted meeting location using OneNote to facilitate team meeting agendas and notes.Administration• Administered site permissions, structure, and content.Technology Used: SharePoint 2003, 2007, InfoPath, SharePoint Designer, Quest (Dell) web parts, HTML, CSS, JavaScript, Visio, OneNote

Analysis• Rebuilt and optimized new ADSRx process, saving the company $663,000 annually. • Increased PeopleSoft® team efficiency by modifying communication process, saving company $230,000 annually. • Increased project accuracy and efficiency by 45% through the completion of the Transition-to-Production process.• Leadership role in restructuring of documentation and process for production level support.• Presented new Transition-to-Production process to 6 departments to ensure smoother adoption. • Managed to completion five projects related to PeopleSoft® application.• Facilitated team preparation and communication during multiple offshore transitions. • Created metrics on a weekly basis to report progress and clarify issues to senior management. • Increased efficiency by redesigning fourteen internal processes utilizing ITIL and APEX methodologies.Development• Created enterprise-wide survey and risk assessment tools for Quality Control team to manage 930 applications.• Increased team cohesion by creating SharePoint 2003 website to interact with all PeopleSoft® departments.Technology Used: SharePoint 2003, Visio, Provision