Shop Manager/ Sole Employee
Pacific Northwest Printworks
Aberdeen, Washington, United States
- Acted as the main point of contact for all incoming projects, communications, and quality assurance related matters
- Executed the majority of the business aspects including: taking clients orders, creating artwork per requests, printing a variety of products, finalizing products to a presentable standard, and taking feedback after.
- Streamlined digital storage system resulting in a more efficient workflow
- Maintained a healthy customer retention rate and increased acquisition rate by fostering positive relationships with clients and customers