Matt Wade

Matt Wade Email and Phone Number

Senior Production Services Manager @ Bank of America
Jacksonville, FL, US
Matt Wade's Location
Jacksonville, Florida, United States, United States
Matt Wade's Contact Details

Matt Wade work email

Matt Wade personal email

n/a
About Matt Wade

Results-oriented SRE and Production Services leader with 15+ years of experience leading global support and development teams in financial services. Expert at defining and delivering cross-department strategic automation and process improvement initiatives that align cutting-edge technical solutions to core business objectives.

Matt Wade's Current Company Details
Bank of America

Bank Of America

View
Senior Production Services Manager
Jacksonville, FL, US
Employees:
232061
Matt Wade Work Experience Details
  • Bank Of America
    Senior Production Services Manager
    Bank Of America
    Jacksonville, Fl, Us
  • Bank Of America
    Svp; Senior Production Services Manager
    Bank Of America Aug 2018 - Present
    Charlotte, Nc, Us
    Led a global team managing end-to-end SRE and production services for the Fraud and Claims portfolio, collectively processing hundreds of millions of transactions daily. Led architecture for dozens of major greenfield and critical migration projects. Oversaw a complex tech stack including Linux, Windows, Java, JBoss, Apache, Actimize, Oracle, DB2, Cassandra, SAS, and Hadoop. Directed the development and implementation of enterprise-wide policies, procedures, and documentation for automation in production services. Spearheaded strategic initiatives to improve root cause analysis, including leading the organization's post-mortem review process. ▪ Prototyped and led the development of an in-house automation and monitoring application, enhancing overall system stability and increasing operational efficiency by 15%. ▪ Architected and deployed a standardized monitoring strategy for all new infrastructure and applications, achieving a 95% reduction in mean time to detect (MTTD), with 95% of incidents proactively identified through monitoring. ▪ Transformed the organization's problem management process by implementing ITIL best practices, achieving a 90% reduction in recurring incidents. ▪ Developed routines to enhance collaboration between operations, product, and development; reducing the mean time to repair (MTTR) of known errors by 80%, improving operational efficiency. ▪ Improved release management by standardizing procedures, introducing automation, and implementing release monitoring and rollback mechanisms, successfully reducing change-related defect rates by 85%. ▪ Automated disaster recovery processes by transitioning from manual to automated runbooks, cutting failover times by 50% and reducing defects to near zero. ▪ Designed and implemented a centralized Identity Access Management (IAM) framework, reducing the defect rate by over 50% and more than doubling automated access provisioning.
  • Bank Of America
    Production Services Manager
    Bank Of America Oct 2012 - Jul 2018
    Charlotte, Nc, Us
  • Bank Of America
    Senior Software Engineer/Software Engineer
    Bank Of America Jun 2004 - Sep 2012
    Charlotte, Nc, Us
  • Apress
    Editor
    Apress Jan 2006 - Jan 2012
    New York, Ny, Us
    Editor in Apress Open Source division.
  • Codewalkers.Com
    Owner
    Codewalkers.Com Feb 2002 - Mar 2007
    Designed, developed, and managed Codewalkers.com. Codewalkers was a website dedicated to helping people learn PHP and MySQL development. The site included tutorials, forums, and book reviews. At its height, Codewalkers received close to half a million unique visitors each month.

Matt Wade Skills

Linux Sql Mysql Oracle Actimize Technical Leadership Troubleshooting Triage Jira C Java Php Software Project Management Enterprise Architecture Sdlc Requirements Analysis Databases Vendor Management Technology Process Improvement Change Management Major Incident Management Incident Management Software Development Life Cycle Agile Methodologies Microsoft Sql Server

Frequently Asked Questions about Matt Wade

What company does Matt Wade work for?

Matt Wade works for Bank Of America

What is Matt Wade's role at the current company?

Matt Wade's current role is Senior Production Services Manager.

What is Matt Wade's email address?

Matt Wade's email address is ma****@****ica.com

What are some of Matt Wade's interests?

Matt Wade has interest in Science And Technology.

What skills is Matt Wade known for?

Matt Wade has skills like Linux, Sql, Mysql, Oracle, Actimize, Technical Leadership, Troubleshooting, Triage, Jira, C, Java, Php.

Who are Matt Wade's colleagues?

Matt Wade's colleagues are Aarti Gyawali, Dana Greer, Tara Stewart, Nathan Lockaby, Cory Romero, Kiyanna Shorter, Andrea Rothluebber.

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