It Manager, Emerging Technology
CurrentLeading development, implementation, & adoption of a digital assistant and agentive AI ecosystem on Google Cloud, supporting customer interactions and driving sales. The work from my has garnered attention from Google, who mentioned us in their Q2 2024 earnings call, https://www.youtube.com/live/r9ylamQmNBU?si=PDaWLN0EdkpNmho3&t=568 (playback should start at (9:28).Achieved early success with the digital assistant, handling 700+ queries daily and generating 20% boost in sales within weeks. Continue to expand offerings based on user needs.Leading strategy & development of a modern React Native app for Android and iOS, increased monthly active users by 50% in 1 year.Building and mentoring a high-performing team of 20+ professionals, consistently achieving 100% of SAFe Agile business objectives for the last 3 years.Leading development of inventory & recipe management applications that are key factors in attracting and retaining customers, over $1M in revenue annually.