Lead Identity & Access Management client advisory engagements enabling understanding of current capabilities and roadmap to success in maturing the IAM program. Senior member of the advisory practice involved in both internal practice and organizational growth as well as leading external client projects. Involved in practice thought leadership around strategy and go forward organizational future IAM focus.• Conduct IAM discovery and interview sessions with all aspects of technology and business to create current state IAM analysis documentation• Create IAM strategy and roadmap documentation that led in the furthering of the IAM program maturity• Develop Statement of Work artifacts during existing engagements for further advisory, MSP, and engineering activities• Act as an IAM Director as a Service for educational, retail, and industrial clients• Lead vendor evaluation and technology proof of concept and selection activities that led to new technology deployments• Lead fully outsourced IAM engagements• Act as IAM subject matter expert and architect for client business and technology meetings and engagements• Mentor and train internal and client personnel on IAM technology and strategy

Lead Identity & Access Management (IDAM) as part of the Global Information Security organization. Reported directly to the Chief Information Security Officer. Enhanced an enterprise-wide program through the development and communication of a clear roadmap for long-term success balanced with short-term priorities. Contributed to the broader information security strategy through collaboration and feedback with other leaders across the CISO organization and business unit leaders.• Lead a globally distributed team of Identity & Access Management professionals that supported IGA and PAM processes• Guided team through layoffs and enterprise-wide restructuring• Provided clear direction and goals for the design, implementation, and enhancement of automated IAM, PAM, and governance tools and processes• Created global IAM strategy and roadmap that provided a plan to enhance business efficiencies and reduce risks• Overhauled operational processes to streamline day-to-day support of IAM tasks• Implemented an agile sprint process to manage IAM backlog• Created engineering process standards that guided the team from project initiation to operational handoff• Responsible for the revision of the access management standard and the creation of the privilege access management standard

Member of the Radiant Logic Executive Advisory Board that helped guide and recommend product enhancements and focus, leadership and marketing direction, and industry insights.

Responsible for designing and standardizing the College Board’s IGA, Directory Services, Cloud technologies, and Access Management frameworks and governance. Provided leadership and direction to a team responsible for providing engineering, operational, and support functions for IAM, M365, Google workspaces, Azure governance, and directory services. Established technology and architecture-related policies, standards, and guidelines, along with providing oversight and support to engineering activities for solution delivery.• Performed a full review of existing IAM Program and created a 3-year roadmap that remediated current gaps and further matured program• Implemented engineering process standards that guided engineering teams in correct steps to gather and validate requirements • Implemented production readiness and change management processes that matured the release cycle and trained support personnel • Reviewed Collaboration services and products and removed overlapping products that allowed for the creation of standardization that led to reduction of licensing costs• Created first data management and governance program that is leading toward the migration of all user owned unstructured data to the cloud• Created engineering, architecture, and operations training plans for all IAM and Cloud Services employees• Implemented career growth models for service desk personnel to expand into engineering positions and promoted first person into IAM position

Direct, guide, and consult on the company’s optimal digital identity strategy, which includes assessing risks. Provide executive level readouts to the organization’s Chief Technology Officer and Chief Security Officer on IAM technology roadmap, progress, and security risks. Lead a team of direct/indirect team members who manage the organization’s Identity and Access Management platform/program, which includes employee/contractor user accounts, employee/contractor elevated accounts, service accounts, data access governance, privilege Identity system, and advisory services to product development teams for the management of consumer identities. Responsible for ensuring all concurrently running projects are completed on time and come in under budget.• Directed the implementation of a $2.5M platform upgrade to SailPoint• Worked across the technology and business groups to establish Privilege Access Management requirements, leveraged this to identify the best platform and integration partner • Manage a $1M+ annual operating budget while also developing proposals for multi-million-dollar system upgrades• Manage the oversight of 8 active directory environments, 750 on prem/cloud-based applications• Reduced a high security risk to medium threat through several IAM program enhancements

Led and defined the organization’s strategic roadmap, partnered with senior leadership on new initiatives, mentored cyber professionals in the IAM technology space, and guided cyber associates and system engineers through implementations.• Worked with C Suite Executives on dedicating resources and funding to design and implement Asurion’s first formal IAM program • Built Asurion’s IAM program from the ground up • Directed the implementation of multiple IAM platforms • Took onboarding process for front line user population from a 4 day to a 15-minute process via process improvements; first year alone saved $3 million in labor costs• Improved the sophistication of servicing accounts, which included building out robust asset management database processes, which resulted in resolving over 85K unclassified accounts

Designed and implemented information systems to support the company’s infrastructure. Had responsibility for all directory services, DNS, and core Microsoft Backoffice platforms. • Acted as the lead Architect for an Exchange and Active Directory redesign • Designed and implemented IT intake process improvements

Owned all production, QA, and development equipment plus day-to-day support of all Systems, which included 400+ servers. Assisted with the design of an environment that allowed the upgrade of all legacy applications and systems to a supported level. Team had responsibility for around the clock support of all customer and corporate environments. • Led multiple redesigns including Exchange and Active Directory (corporate & production environments)• Scrubbed enterprise of all NT4 domains and migrated to Active Directory • Project lead for the remote site inventory, remediation, and consolidation to a central data center

Directed the design, architecture, and rollout of Active Directory for Subscription Services. Responsibilities included serving as the Active Directory contact for all supported MSN Subscription Services properties, AD domains, trusts, and security. Performed troubleshooting on Microsoft SQL Servers, and the company’s On-Site Data Center infrastructure. Had responsibility for all new technology installations for MSN. Managed all Data Protection Services related projects.• Architected and deployed the organization’s first customer facing Active Directory environment, which held over 60K servers and was managed by 3 team members • Trained support center staff on Active Directory• Redesigned and supported the RADIUS authentication system• Developed all PM roles and responsibilities for MSN Platform Services• Designed and implemented the SAN Deployment Plan for MSN• Assisted with the re-architecture of the Active Directory for all of MSN