Matthew Dickson Email & Phone Number

Philadelphia, Pennsylvania, United States

• Work with clients to give an overview of the products offered and which products would fit their needs.• Work on installations for clients to achieve the desired product specifications.

Philadelphia

• Point of contact for over 30 direct customers and largest pharmaceutical wholesalers in the country.• Manages relations with customers to receive backup data for orders, returns, and various other claims.• Manages a wide range of accounts ranging from $12,000 to $175 million in annual revenue.• Responsible for processing returns and auditing to ensure correct pricing is being applied.• Manages customer accounts to review deductions and create orders to offset deductions and… Show more • Point of contact for over 30 direct customers and largest pharmaceutical wholesalers in the country.• Manages relations with customers to receive backup data for orders, returns, and various other claims.• Manages a wide range of accounts ranging from $12,000 to $175 million in annual revenue.• Responsible for processing returns and auditing to ensure correct pricing is being applied.• Manages customer accounts to review deductions and create orders to offset deductions and open requests.• Maintains a month end process of gathering and importing data into contract management system.• Monitor customer accounts for delayed payments and irregularities to ensure invoices are paid and fulfilled.• Oversaw development of invoice generation automation which led to increased efficiency amongst accounts.• Established training resources and mentorship to support new hires and interns to learn and perform effectively. Show less

Philadelphia

• Creating procedures for employees to learn step by step process on how to complete tasks.• Recording data for 401(k) Employee Contributions across all subsidiaries owned by Lannett.• Responsible for training on new and updated processes on multiple tasks in the department.• Assuring employee status changes are recorded in system to assure records are up to date.• Completed several projects finding out competencies amongst companies owned by Lannett.• Worked front desk… Show more • Creating procedures for employees to learn step by step process on how to complete tasks.• Recording data for 401(k) Employee Contributions across all subsidiaries owned by Lannett.• Responsible for training on new and updated processes on multiple tasks in the department.• Assuring employee status changes are recorded in system to assure records are up to date.• Completed several projects finding out competencies amongst companies owned by Lannett.• Worked front desk answering and redirecting calls, authorizing visitors in the buildings and property. Show less

• Responsible for rescue, medical and public safety situations for a specific location on the beach.• Constant surveying of crowds to ensure the safety of everyone in the water and on land.• Maintain professional presence over radio transmissions during emergency situations.• Shows leadership while training younger guards on detailed procedures and actions.• Able to work well under high-pressure situations that require precise focus and attention to detail.• Able to… Show more • Responsible for rescue, medical and public safety situations for a specific location on the beach.• Constant surveying of crowds to ensure the safety of everyone in the water and on land.• Maintain professional presence over radio transmissions during emergency situations.• Shows leadership while training younger guards on detailed procedures and actions.• Able to work well under high-pressure situations that require precise focus and attention to detail.• Able to determine the safety of water conditions and adapt to provide overall protection to bathers. Show less

Egg Harbor Township, Nj

• Responded to guest inquiries and requests in a timely, friendly, and efficient manner.• Monitored the open dining sections of the restaurant for empty and cleaned tables, estimated wait times for guests, and excelled in customer satisfaction.• Helped team members wherever possible to maintain customers satisfaction was met.

Bachelor Of Science In Business Administration (B.S.B.A), Marketing

Activities and Societies: King's College Swim Team, Psi Epsilon chapter of Lambda Pi Eta focused on communications, Marketing.

Minor, Mass Communications

Education record