Matt J. Email & Phone Number

Durham, North Carolina, United States

Leader within Avalara's Sales & Use Tax Compliance Services, a seamless end-to-end service that prepares/files returns and handles remittance according to Avalara customers' filing calendar that is managed easily online.

Raleigh-Durham, North Carolina Area

Leader within Avalara's Sales & Use Tax Compliance Services, a seamless end-to-end service that prepares/files returns and handles remittance according to Avalara customers' filing calendar that is managed easily online.

Durham, North Carolina

Leader of Avalara's Customer Experience team, a group focused on ensuring an exceptional customer journey, from purchase through to renewals, as reflected in customers’ net promoter scores, retention rates and other measures of satisfaction, engagement and risk.

Raleigh-Durham, North Carolina Area

January 29, 2016: Symantec reached a definitive agreement to sell its Veritas information management business to The Carlyle Group, a global investment firm with a strong track record of growing businesses. http://www.symantec.com/page.jsp?id=separation-strategy Business Critical Services (BCS) was designed for enterprises that have minimal tolerance for service interruption and to provide a range of options from a higher level of responsiveness to personalized, proactive services that are distinct in the industry.Responsibilities:-- Manage a BCS Account Management team of individual contributors responsible for the management of post-sales support and services with Veritas top tier enterprise and federal accounts.-- Provide strategic direction and guidance to the team to ensure delivery of high value customer service-- Responsible for the Business Critical Services (BCS) budget for the US Southeast Region including salary, travel, training, and professional development-- Partner with business development and sales to pursue support and services revenue opportunities with existing and prospective customers-- Strategic planning for the BCS organization, designing and implementing new deliverables and success metrics

Raleigh-Durham, North Carolina Area

Business Critical Services was designed for enterprises that have minimal tolerance for service interruption and to provide a range of options from a higher level of responsiveness to personalized, proactive services that are distinct in the industry. The Business Critical Account Manager (BCAM) is responsible for providing proactive services and enhanced resource management to Symantec's premier enterprise support program customers. As a designated advocate for customers requiring uninterrupted availability to their data and applications on a 24x7x365 basis, the BCAM promotes expedient resolve of technical issues, dependable delivery of services along with developing and maintaining trusted relationships within the account.*New Hire Training Instructor: Business Critical Account Managers, Critical Situation Managers, Customer Loyalty Specialists (peer to peer training since July 2012)*Symantec Incident Commander within Business Continuity Management (voluntary since Jan 2012)*2012-2013 Symantec Top Talent Participant

Raleigh-Durham, North Carolina Area

Not only is MySQL the world's most popular open source database, it's also become the database of choice for a new generation of applications built on the LAMP stack (Linux, Apache, MySQL, PHP / Perl / Python.) Oracle acquired Sun Microsystems (and MySQL) in January 2010.

Raleigh-Durham, North Carolina Area

What began as a better way to build software--openness, transparency, collaboration--soon shifted the balance of power in an entire industry. The revolution of choice continues. Today Red Hat is the world's most trusted provider of Linux and open source technology.

Raleigh-Durham, North Carolina Area

Max Neeman – A leading Contract Research Organization (CRO) based out of India provides full range of clinical research services to global pharmaceutical, biotech and device companies.

Martin Marietta Materials is the nation’s second largest producer of construction aggregates used primarily for construction of highways and other infrastructure projects, in certain green initiatives, including flue gas desulphurization, and in the domestic commercial and residential construction industries.