Extensive experience in organizational leadership with strategic focus expertise. Entrepreneurial approach to day-to-day operations, continuous improvement and change management with a proven track record in empowering others resulting in a positive and collaborative culture and optimized profitability while maintaining customer (internal and external) satisfaction. Successful at centralizing services resulting in improved service quality and significant cost savings. Identify key needs, establish enterprise goals, streamline existing operations, turn around unprofitable functions, develop new concepts and future trends, and follows through with demonstrable results.