High School instructor teaching Software Development that includes Web Development and Swift

-Assisting in teaching Web Development (HTML, CSS, JavaScript, jQuery, React, etc.)-Tutoring Students

1. Responsible for ensuring exceptional customer service by providing sufficient phone coverage and serving external customers as well as internal technicians via phone and email.2. Coordinated technicians’ schedules to complete service calls requested by restaurants, grocery stores, and other locations in the Chicagoland area, while following dispatching procedures.3. Entered new service calls into FSA system as well as transferred service calls between systems.4. Reviewed daily reports prepared by corporate office in order to gain knowledge of on hold service calls to be completed.

1. Responsible for ensuring exceptional customer service by providing sufficient phone coverage of the Parts Department.2. Assisted walk-in customers with purchasing foods equipment parts and completing credit card transactions.3. Identified food equipment parts from equipment schematics according to customer needs.4. Entered orders arriving via fax, email, and phone for food equipment parts into DAX system and billed orders to appropriate customer accounts.5. Performed shipping and receiving of food equipment parts according to standard procedures.

1. Performed shipping and receiving of workholding parts and equipment according to SMW procedures.2. Logged inventory of workholding parts in warehouse in compliance with inventory policies.3. Aided in miscellaneous warehouse duties, such as cleaning floors, organizing inventory, and restocking items.

1. Provided valet service in a timely and professional manner to customers in the downtown Nashville area.2. Provided exceptional bell service to customers staying at DoubleTree hotel.3. Provided shuttle transportation throughout Nashville for hotel customers.