Running my own tutoring service to GCSE and A-Level students in a variety of Business Studies courses.

- Managed £XXMM vendor portfolio across Sports Apparel Pan-EU team; used data analysis to uncover sales growth levers/blockers and worked with vendors to drive + 80% YoY revenue growth vs category average.-Conducted competitor analysis of detail page quality, taking on a consultant role in providing recommendations to my clients on improvements to drive glance views and conversion.-Closed negotiations around deal funding to maximise opportunities from increased site traffic across tier one deal events, leading to +£XXMM in top-line to support yearly targets.-Headed up 'Ramp Up Phase Out' project to support ramp-up of new products listed across Sports Apparel.

-Led market research into health and wellness food and beverage market to understand competitive landscape. Deep-dived into competitors pricing and delivery models. -Produced reports on competitor website delivery and presentation to suggest potential options to company directors. -Collated database of social media influencers as forward planning for product launch promotional activities. -Researched and prepared data to construct product infographics.

-Involved in the account management between Take-Two Interactive and several national retailers. -Undertook negotiations with retail partners for trade marketing support for key product titles, resulting in +£10K of cost savings across trade marketing budget. -Created monthly reporting for analysis of performance marketing for Take-Two titles on Amazon.-Presented upcoming Take-Two titles to some of the largest national retailers, including 'Mafia Trilogy', 'The Outer Worlds' and 'Bioshock the Collection'.-Produced trade marketing presentations to highlight support of Take-Two titles from retail partners. -Extensive use of Oracle systems to monitor stock in channel and sell-through reports. Constantly monitoring how Take-Two products are performing in the market in comparison to competitor products.-Utilsing Amazon systems such as Amazon Marketing/Vendor Services (AMS/AVS) to analyse marketing activity on Amazon. Also using Amazon Vendor Central extensively to process large orders.

-Led a team of sales assistants to provide exceptional customer service and sales performance. -Ensuring department standards were excellent to make it easy for customer to shop and browse for products. -Developed new and existing colleagues to help them reach their maximum potential.

-Guided customers around products and services offered in store. At all times providing the best possible customer service, helping to achieve repeat business and unlocking the potential of having great conversations with customers. Engaged with customers about additional services offered by the business in computing department, including extended warranties and support services. -Worked with customers helping to resolve large complex issues. Maintaining integrity and openness with customers about any issues that may have arisen. Provided exception after-sales support, helping to gain the store a positive reputation.