Matt Schwartz Email & Phone Number

Huntsville, Al, Us

Huntsville, Al, Us

Remote

United States

Birmingham, Alabama

Birmingham, Alabama

Birmingham, Alabama

Birmingham, Alabama Area

Tier 4 Domain Administrator on the enterprise domain.Lead Administrator on the enterprise MDM solution "Mobile Iron".Administrator in VMware (ESXi 5.5/6.0/6.5)Manage\Implement\Change Enterprise wide GPOManage WSUS updates for enterpiseFull Administrator in Citrix (XD/XA 7.6) - Responsible for all aspects of Citrix such as; Deploying Apps, building/deploying new Citrix servers, managing current infrastructure growth, troubleshooting and resolving any/all issues, implementing improvements such as the new Citrix Profile Manager.Designed and implemented Enterprise-wide MDM solution "Mobile Iron". Currently managing over 700 devices Android, and Apple ranging from multiple versions of tablets and phones.Designed and implemented new Enterprise Windows 10 image first 1503 and now 1607. Providing constant updates to current Windows 7 image as well. Increase patch management within the images via WSUS administration as well as updating base image monthly after each "Patch Tuesday".

Birmingham, Alabama Area

Supervise a team of Help Desk Technicians working various hardware and software tickets throughout a semi-nationwide enterprise. Currently supporting 35 branches in over 13 states. Tickets are traditional Tier 1/2 issues regard ADUC issues, printers/scanners, and general user resolutions.Working on mulitple highly-visible, enterprise-wide projects that are more in the System Engineering field.Building and designing enterprise wide MDM solution via Mobile Iron, from ground up. Will use this product to manage all cell phones and tablets in the environment, totaling in over 700 devices.Building and designing enterprise's new Windows 10 image to be deployed for laptops and desktops, as well configuring back-end infrastructure upgrades required of Windows 10, such as an updated KMS, WDS, and Server 2012 r2.

Birmingham, Alabama Area

• Manage hundreds of batch and SQL jobs for various databases and mainframes, to ensure they run on time, and overall nightly flow is followed• Observe and maintain overall company network health, to include conflict resolution and escalation of tickets when need be• Provide Tier 1 customer support in the forms of basic account or hardware resolutions.• Print out hundreds of large jobs on massive industrial size printers that come from mainframe and have to be distributed properly, normally total in over 70,000 sheets per night.• Troubleshoot basic Tier I and II network issues and outages when applicable• Use applications such as; VM-Ware, Control-M, WhatsUp Gold, and Hyena in everyday tasks and operations

Birmingham

• Manage T1 help desk functions of six technicians supporting over 360 restaurants and all their IT solutions and needs totally over 2400 devices and networks across the country• Develop excellent work habits and methodology in technicians as well as counseling and maintaining not only a productive work environment but a positive one• Write enterprise level strategy, policy and guidance for not only the Help Desk but the company• Create documentation supporting finance, infrastructure, inventory and levels of service expectations• Provide the layer of direct support through the various restaurant companies management and the service of the Help Desk • Distribute tickets and work flow to ensure no technicians are overburdened, or underworked• Work with executive level members of the company to develop more dynamic and robust IT environment

Washington D.C. Metro Area

Actively hold a Top Secret/SCI + caveats, security clearance. Conducted basic Help desk technician tasking; from providing basic technical explanations through customer service. Replacing and repairing desktop as well as laptop components and troubleshooting and resolving software issues. Conducting server upgrades and security system checks. Provide new members with security briefs and training on all systems used. Conduct I/O upgrades and maintenance and checks on switches and routers. Conduct essential Tier 2 administrative tasks on three different levels of classified systems. Troubleshooting and resolving any printer issues on 2 different levels of classified systems.

Frankfort, Michigan

Conducted Search and Rescue for vessels and people in distress on Lake Michigan. Also conducted law enforcement boardings to ensure vessels were in compliance with federal boater saftey laws. During winter conducted ice rescue operations on frozen lakes and rivers in the local area, in support for local law enforcement.

Hoover, Alabama

Duties performed: Identify, diagnose and find effective solutions for a wide range of hardware and software issues in a PC environment; provide excellent customer support. Regularly used diagnostic software, including , HijackThis SpyBot, MalwareByte's Malware Removal, Seagate Disk Tools, and Winsock Fix to troubleshoot systems. Frequently replaced hardware in desktops and laptops such as: LCD screens, motherboards, keyboards, RAM, as well as many other components. Built new systems to specifications made by customers, including systems with: multiple video cards, multiple RAID arrays, touch screens, and liquid cooling.

Maxwell-Gunter Afb, Montgomery, Al

2T251 - Air TransportationPlans and organizes air transportation activities. Justifies personnel, equipment, and facilities required to accomplish air transportation activities. Determines supplies and facilities required, and allocates equipment. Establishes procedures for loading passenger and cargo aboard aircraft, processing passengers, and preparing records and reports. Provides handling services of special category passengers. Determines and implements necessary safety and security precautions for handling and storing dangerous materials, special cargoes, mail, and baggage. Plans and selects fleet services. Pre-plans and computes aircraft load distribution. Supervises use of materials handling equipment and cargo loading and unloading operations.

Networking+ Certification

Security+ Certification