Matthew M. Kaelin Email & Phone Number

Bellmore, NY, US

Huntington Station, New York, United States

• Oversight and execution of Interior Design projects from after sale, through to delivery/installation.
• Products include: Hunter Douglas and Graber hard window treatments, custom soft window-treatments, made-to-order upholstered-furniture and associated soft-goods, as well as wallcoverings.
• Inspection of all sales team submissions for discrepancies of item details such as measurements, missing or conflicting components, as well as evaluation of cost margins, before proceeding with the placement of orders.
• Responsible for direction, coordination, and communication with vendors, custom fabrication workshops, site-labor crews, shipping, and last-mile delivery companies until project completion.
• Use of Job Nimbus CRM software for workflow management, and Lightspeed retail POS software for the creation of Purchase Order numbers and invoice organization.
• Outstanding customer service in addressing any client questions or concerns that might arise during timeline of project, as well as responsibility for resolving warranty and repair issues.

• Direction of staff, and prioritization of department workload through use of Flightdeck CRM software, in high-volume retail location including numerous business to business accounts.
• Communication and coordination of custom orders to outside production facilities.
• Coaching of staff in sales performance, and excellence in customer service.
• Responsible for operations and maintenance of Xerox C70 and D95, HP T3500 printers, cutting, binding and lamination equipment, and use of various software programs to format files for print production.

Greater New York City Area

• Extensive experience in color evaluations and corrections of production textile goods, through use of Pantone, and custom standards. Perfect score on the Munsell color vision test.
• Computer design responsibilities of converting artwork by color-separations, reductions, development of repeats, colorways, and preparation of artwork for full-scale production.
• Adobe Photoshop and Illustrator, NedGraphics, Kaledo, and U4ia. PLM, SAP, Microsoft Office, color profile management and calibration for print operations.

New York, NY

• Management and prioritization of studio projects involving coordination with brand managers of multiple departments to ensure absolute quality assurance under time-sensitive scheduling.
• Responsible for all office operations, fulfillment procedures and billing organization of studio.
• Direction of work assignments, scheduling, and development of studio assistant.
• Performance of color corrections and computer design responsibilities for textile printing studio.
• Installation, operations and maintenance of Mutoh Valuejet 1638, Epson Pro 9890, Mimaki JV33-160, Encad Novajet 880 wide-format inkjet printers, and rotary-drum for sublimation heat-press.

San Francisco, California, United States

• Achieved placement in the top ten of sales representatives for Kenzo Parfums for entire west coast region, through promotion of newly released products across Bay Area, California territory.
• Training of retail personnel at Nordstrom and Sephora, in Kenzo product features at numerous retail locations in assigned territory.

New York, NY

• Management and coordination of customer accounts, studio operations and office organization.
• Performance of color corrections and computer design responsibilities for textile printing studio.
• Operations and maintenance of Mimaki TX2-1600 for steam reactive dye and acid dye textile printing.

Bachelor’S Degree, Textile/Surface Design

Education record

Summer Illustration program for selected Fashion Institute of Technology students

Associate’S Degree, Fine Arts