Vp - Technology Relationship Manager
New York City, Ny, Us
* Primary Technical Relationship Manager with all front office teams at D.E. Shaw. Manage multi-year projects, set development roadmap, goals, budgets and standards. Deliver technical changes to launch new products and strategies, improve uptime and performance, reduce costs and improve communication. * Manage relationships from executive steering committee meetings to individual support discussions. * Proposed and built out a TRM team to improve delivery. * Revenue: Deliver millions in revenue with targeted upsell and project generation, technical sales partner for pitches to multiple new clients.* New Teams: Designed Custom Solutions team “zero-touch” development standards to reduce support costs. Stood up and standardized custom DBA project team to reduce incidents and improve service levels.* Process Improvement: Overhauled TRM/Product Management team workflows to improve estimation and delivery pipelines. Established client API cookbook, API deprecation policy, incident management communication standards.* Technical: Contribute to core code across multiple projects both client facing and backend, wrote core team utilities, created client api library site, client facing documentation POC. * Python: Manage Python client library enhancements, TRM team code standards, organized and led firm changeover to Python 3, client project Python code scaffolding* Direct and restructure Arcesium interaction with D.E. Shaw DR tests.* Coordinate AWS migration for applications from on premise hosting, untangle years of legacy dependencies.* 2nd place in the internal 2018 Hackathon: “Most Complete Hack”.* Culture: Started the Obstacle Course Racers group at Arcesium.