Matt Henderson Email & Phone Number

Atlanta, Ga, Us

Duluth, Ga, Us

• Designed and developed complex, Excel based reports tracking $100M revenue for 30 locations worldwide. Utilized Excel tools VLOOKUP, INDIRECT, COUNTIF, Pivot Tables, Dashboards. • Created and automated all financial statements for the CEO, CFO, and COO. • Built and maintained relationships with outside vendors to clean data and ensure smooth data migration to the newly created Data Warehouse. • Developed and automated reports for thousands of trade shows and marketing events, both domestic and worldwide. • Developed complex forecasts to measure financial impact of COVID-19 due to tradeshow cancellations. Utilized by CFO and CEO for critical business and staffing decisions. • Supported management in accurate and timely monthly reporting of KPIs for domestic and international trade show events and sales

Stamford, Connecticut, Us

• Collaborate with cross-functional teams to analyze data and provide business solutions utilizing analytics tools Tableau, Excel dashboards to improve business systems. Reduced errors by 10%. • Delivered monthly presentations to key stakeholders and executives of results of various digital product analysis for large clients such as PayPal, Crate & Barrel, Amazon. • Performed User Acceptance Testing and quality control to support collaborative efforts of project management team for various clients such as PayPal, Crate and Barrel, and eBay. • Lead a team of 3 in providing data and root cause analysis for the Putback process, collaborating across multiple departments to investigate repurchased credit accounts, identify trends and provide resolutions for pain points, reporting of key metrics to Vice President of Strategic Initiatives. • Deliver monthly Putback presentation to business leaders monthly, consisting of data driven insights, statistical analysis and recommendations for maximum impact on continuous process improvement and business strategy. • Served as Subject Matter Expert (SME) for the Putback Process

Stamford, Connecticut, Us

• Created PowerPoint presentations summarizing client account activity and monthly productivity to key stakeholders and decision makers. • Developed customer focused, weekly business intelligence content for 1000+ credit accounts to 15 debt buyers • Designed Excel dashboard to monitor 5,000 accounts for 2 of the largest collection agencies in the world. Reduced account maintenane by 15%. • Created and maintained technical documentation for various job processes. • Performed daily follow-up, coordination, and general customer service to deliver effective problem resolutions for credit accounts, business issues, and sensitive information for internal customers. • Served as Subject Matter Expert on the repurchase of credit card accounts erroneously sold to vendors.

• Pioneered Excel report which monitored insurance benefits for over 400 clients, representing 20% of the company's $100M annual revenue. • Generated $1.2M ROI by creating a custom client management system utilizing Excel that monitored over 800 clients. • Provide end user training and onboarding of new team members.

• Eliminated gaps in insurance claim transmission process. Reduced transmission time by 50% and boosted revenue by $2M. • Pioneered end user, company-wide technical training documentation. Standardized transmission processes for Accounts Receivable staff of 30. Reduced claim transmission process by 30%.

Served as an Intern to OfficeBob.com, which provided office furniture to local businesses, or internationally via Internet.►Performed market research concerning product offerings, marketing efforts, and pricing for more than 50 competitors►Created and managed an extensive new business prospecting database with more than 700 entries►Assembled a central database by importing data from CardScan, Excel, and Access

Master'S Degree, Accounting And Finance

Business Administration, Human Resources

Bachelor Of Computer Science