On the back of the extraordinary success of Qld XR Festival we are set to launch Australian XR Festival featuring Virtual Reality, Augmented Reality, Game Development, Animation, Digital Art, Creative AI & Web Series in Melbourne, Australia. The focus is on growing XR technologies in Australia and the world through both in-person and virtual events. It's all about showing the general public what the creative technology industry is made of - it's fun and entertaining after all!

I've founded and run the Qld XR Festival featuring Virtual Reality, Augmented Reality, Game Development, Animation, Digital Art, Creative AI & Short Films in Brisbane, Australia. I'm focused on growing XR technologies in Queensland & Australia and the world through both in-person and virtual events. It's all about showing the general public what the creative technology industry is made of - it's fun and entertaining after all!We've been able to attract the best XR content in the world and bring it to Brisbane as well as through out Queensland. As part of the festival we run the internationally recognised Qld XR Festival Awards which rewards the very best Augmented Reality, Virtual Reality, Digital Art, Creative AI, Animation, Game Development and Short Films.

I'm the Technical Co-Founder of the award winning Startup CloudBNE, we create and produce products and content for business and consumers worldwide - you might have some of our products on your smart phone, seen some of our work in a movie theatre or even high end art galleries. I get to speak at events worldwide on the use of AI & AR in business and creativity which I love! I look for opportunities in business and creativity that haven't yet been done and then I go out and do them!

Leading Client Delivery for Thousands of Mid-Market Accounts across NSW and QLD. A recently created role that focuses on ensuring our Customers are getting the level of service they require by working closely with Sales and Technical Teams. This role is a great opportunity for both Optus and myself as the Mid-Market group is spend based and not a reflection of the customers actual size so includes many significant large Multinationals.

Own the services being supplied to Suncorp including Managed WAN/LAN, IP Tel Voice & Contact Centre and Wireless globally to become the customer's trusted Advisor!Key Accountabilities:- Collaborate with a large number of internal and customer teams both onshore and offshore including managed vendors.- Key Member of Senior Management Team ensuring exceptional service to Suncorp- Identify areas of growth with a natural focus on doing things better leading to new opportunities- Implement complex service improvement internally and externally- Information/knowledge management - design, build and implementation- Fault management using both ITIL (Optus) /Agile (Suncorp) processes.- 24/7 management intervention for technical escalations including critical incident management.- Design, Build, Produce/Present complex Capacity Planning/Forecasting reports as well as general reports that are understandable by non-technical staff.

Lead Sundata in all aspects of Project and Service Delivery with a key deliverable of taking Sundata to the next level.Key Accountabilities:- Manage onshore teams delivering to Fortune 500, ASX, Publicly Listed, Government and Private Companies.- Key Member of Senior Management Team including designing and building budget targets for both sales and services.- Identify areas of growth – focus on product annuities and what services can be attached to them that aren’t already. - Redesign the Sundata delivery model both technical and sales including marketing material – a true end to end review and change implementation.- Internal and Job Cost control - Resource management/allocation- Information/knowledge management- Fault management and escalation using ITIL processes including introducing CAB.- Sales process improvement- 24/7 management intervention for both technical and non-technical escalations including change, problem and incident management based on strong ITIL process I’ve introduced.- Presales including design, build and the presentation to C Level.

Lead the technical delivery operation and represent the APAC delivery team in all aspects of the Enterprise Computing business focusing on the Vodafone/Telstra account.Key Accountabilities:- Manage onshore and offshore teams (working without SPOC) including New Zealand – Auckland. Wellington & Regional Lower North Island, India – Bangalore & Hyderabad and Australia – Central Coast and Perth- Wide Varity of tasks – BAU, Transitional and Project Management- Resource management/allocation- Information/knowledge management- Fault management and escalation- Presales/Sales support- 24/7 management intervention for both technical and non-technical escalations including change, problem and incident management.- Design/review and approve all technical designs – Part of Vodafone Design Review Board (DRB) - Develop strong working relationships both inside and outside the Enterprise Computing Platforms realm at Vodafone to ensure business requirements and goals are meet.- Document and articulate operational KPIs for SLA attainment – including weekly client presentation development and delivery.- Implement Unisys Global initiatives by working with the global Unisys teams (NZ, Australia, US, India, Hungry etc.)- Identify areas of growth to beat account revenue targets

To ensure that contracted customers and key SecureCom stakeholders have stable and ongoing service for their IT infrastructure and that in the event of any outages, 24/7 support is available and resolution meets or exceeds service level agreement.Key Accountabilities:- 2IC to Managing Director of SecureCom- Lead, mange and mentor all staff at various levels to enable them to drive business success through their contribution to our customer outcomes and business improvements- Designing, managing and deploying large scale projects to ensure that they are delivered on time and within budget- Lead technical and account manager for both inside and outside hosting/SaaS/cloud computing environment (government, publicly listed and private companies)- Responsible for an extensive range of systems and networking infrastructure in New Zealand and Australia - Deliver analytical data for proposals to new customers and stakeholders for new business development- Solutions architecture including presales/technical specification and documentation- Facilitate and manage Change Control for customers through robust process and review methodology- Relationship building with customers, stakeholders, partners and 3rd party suppliers- Defining, documenting and managing Business Continuity Planning Disaster Recovery prevention with customers to ensure robust best practise is adhered to- Develop performance objectives for my team for the financial year from the business strategy that drives success for both the individual and stakeholder- Business case development for large CAPEX projects that result in return on investment for stakeholder and organisational outcomes- Lead consultant on technical processes within the company which include the development of the technical operations manual.- Lead advisor for all SecureCom technical recruitment - End to end delivery for new hosting accounts and project management

To deliver in the most difficult situations and come out on top consistently in large scale environments (1000+ users) in areas such as Citrix/Terminal Services, Disaster Recovery etc. Pulse IT has a strong proactive focus on preventive maintenance which I have found to be a very effective way of supporting client networks regardless of size. Key Accountabilities:- Technical Lead for Pulse IT- Relationship building with customers, stakeholders, partners and 3rd party suppliers- Managed technical requirements for top tier accounts- Responsible for an extensive range of systems and networking infrastructure in New Zealand, Australia and US- Mentoring junior engineers- Deliver analytical data for proposals to new customers and stakeholders for new business development- Solutions architecture including presales/technical specification and documentation- Defining, documenting, testing and managing Business Continuity Planning/Disaster Recovery prevention with customers to insure robust best practise if adhered to

I was employed as a client facing Senior Systems Engineer where two days were never the same. My focus was on windows networking in WAN and LAN environments which compliment my Citrix and terminal services expertise. I enjoyed working together with clients to create IT solutions that benefit their businesses while developing strong relationships. Key Accountabilities:- Client/Server support for Terminal Services/Citrix MetaFrame- Installing and administrating Windows 9x/NT/XP/2000/2003 based servers and workstations - Project based complete refresh of IT Systems - Complex WAN/LAN/VPNs/Wireless Impletementations- Troubleshooting and repairing hardware- Problem solving software issues- Relationship building with clients and third party suppliers - Onsite, phone and web/remote administration support

Designing/Maintaining the ASP based shopping site using backend software Exo-Net gave me exposure to web development in a truly professional environment. I produced print advertisements for many target audiences ranging from the American Airlines in-flight magazine ‘American Way’ to the female entrepreneurial magazine ‘Her Business’.Key Accountabilities:- Designing/Maintaining the ASP based shopping site with a large focus on SEO- Producing promotional web sites- Researching and producing discussion documentation around key business requirements such as multicurrency transactions and consignment tracking- SQL and HTML programming/scripting- Creating advertising media for both print and online.- Administrating local intranet servers as well as developing and maintaining the local Intranet content