Matt Kollander Email & Phone Number

New York, Ny, Us

New York, New York, United States

- Led product innovation efforts, which resulted in the launch of HPE Aruba Networking SASE, improving network security for enterprise clients and increasing market share by 40% across Secure Access Service Edge (SASE), SD-WAN, and Secure Service Edge (SSE).-Developed and implemented go-to-market strategies contributing to $100+ million in annual revenue. - Manage and mentor a global team of product managers, ensuring consistent alignment of product roadmaps with business objectives and customer needs.- Pioneered the integration of customer feedback loops into product development, resulting in a 10% improvement in customer retention.- Work with senior leadership on strategic initiatives that expanded the company’s portfolio, contributing to a 23% increase in revenue year-over-year as of 2024.- Collaborated with engineering, marketing, and sales teams to ensure product features aligned with market demands and regulatory standards. - Drove continuous product improvements by incorporating customer feedback and monitoring cybersecurity trends.- Currently serve as a leadership bridge between the EdgeConnect SD-WAN and Axis Security teams, building a cohesive SASE team and product strategy.- Report to the Senior Vice President (SVP) of Product.

New York, New York, United States

- Spearheaded product strategy and development for enterprise networking solutions, including ZTNA, SD-WAN, and SASE, resulting in 78% revenue growth over three years.- Led the execution of cross-functional engineering, sales, and marketing teams to deliver successful product launches across the global market.- Crafted product roadmaps based on customer feedback, competitive research, and market trends, leading to a significant 150% increase in customer adoption.- Developed and implemented go-to-market (GTM) strategies for multiple product lines, increasing HPE Aruba Networking's footprint in the networking and cybersecurity sectors.- Engaged with C-suite leadership and enterprise customers to gather insights and feedback, improving overall product experience and customer satisfaction (NPS increase by 46%).- Reported to the Senior Director of Product for SASE.

San Jose, California, United States

- As a board member, I reported to the Chief Diversity Officer (CDO.)- Advocated for LGBTQ Inclusion: Prioritized the concerns and needs of LGBTQ employees in company policies and culture.- Lead Community Engagement: Organized events and initiatives that fostered a sense of belonging for LGBTQ employees and allies.- Drove Educational Campaigns: Promoted awareness and understanding of LGBTQ topics through workshops, discussions, and internal communications.- Advised Leadership on Policy Improvements: Provided recommendations to senior leadership on LGBTQ-inclusive policies and practices.- Mentored and Supported LGBTQ Employees: Served as a resource for employees seeking guidance, mentorship, or support within the company.

Santa Clara, California, United States

- Reported to the Director of Systems Engineering.- Successfully recruited and mentored a team of top-performing systems engineers, increasing team efficiency by 30%.- Acted as a trusted advisor in strategic customer accounts, improving customer satisfaction by 25%.- Collaborated with product teams to introduce key features, leading to a 15% increase in product adoption among large enterprise clients.

Santa Clara, California, United States

- Reported to the VP of Sales Engineering.- Consistently a top revenue earner, exceeding quota by over 200%.- Provided strategic technical leadership throughout the sales cycle, focusing on large enterprise deployments.- Architected customized SD-WAN and security solutions, managing complex pre-sales engagements and delivering proof-of-concept demonstrations aligned with customer needs.- Was a trusted advisor for Fortune 100 (F100) customers, collaborating closely with account managers and channel partners to ensure our SD-WAN platform's successful implementation and adoption.- I guided customers through network deployments while fostering long-term relationships.

Los Angeles, California, United States

Worked with the Los Angeles Regional Sales Manager to develop new business, working directly with customers and partners. Acts as a trusted technical advisor who positions the Silver Peak Software Defined WAN (SD-WAN) and WAN optimization solutions.

Thousand Oaks, Ca

- Reported to the Director of IT Infrastructure, with a dotted line reporting to the Senior Network and Security Architect.- Lead the design, implementation, and maintenance of network security solutions, leveraging firewalls, VPNs, and IDS/IPS technologies to safeguard critical infrastructure. - My expertise includes DDoS mitigation across OSI Layers 3, 4, and 7, working with security products such as web application firewalls (WAF), and performing packet capture analysis. - I collaborate with cross-functional teams to assess risks, develop secure architectures, and ensure system resilience. - Proficient in Python scripting and network protocols (TCP, UDP); I excelled in troubleshooting network connectivity, BGP routing, and SSL/TLS issues, providing proactive solutions for complex operational needs.

Toronto, Ontario, Canada

Was responsible for design and execution of key product growth strategies including:- Migration of UCaaS customers from end-of-life Broadsoft M6 platform to next generation MetaSwitch infrastructure.- Colocation infrastructure migration and expansion- SIP trunking cost and service quality optimizations- Backbone network supporting the launch of fiber optic business and residential internet service for AS62782- Content creation for customer facing knowledge base- Customer support process and procedures

Toronto, Canada Area

Worked with the Epik Networks CTO on major infrastructure initiatives, securing key vendor relationships, and executing long term platform strategy. Provided training, leadership, coaching to a team of engineers & implementation technicians.

Toronto, Canada Area

Responsible for the support, management, design, and implementation of Epik Networks UCaaS and ISP infrastructure.Led a team of telecommunications technicians in support of an international customer base of 15,000+ VoIP and managed internet customers. I acted as a tier 3 escalation point for customer LAN/WAN, and VoIP telephony issues. I provided coaching and ongoing training to the technical support, and project management teams on all aspects of service delivery. I was responsible for adherence to Service Level Agreement metrics, reviewed with the senior management team monthly.

Irvine, California, United States

Responsible for continuous operation of Epik Networks service delivery platforms, and for coordinating with the customer installations team. Additional responsibilities included:-On-site installation, support, and training for new VoIP, contact centre, and managed internet customers. Collaboration with inside plant technicians on deployment of ethernet and fiber optic cabling within customer offices.-Turn up and testing of T1,T3,Layer 2/Ethernet Transport circuits, etc…-Troubleshooting issues with customer transport & backhaul circuits, simultaneously interfacing with both last mile and long haul carriers such as Cox Communications, AT&T, Verizon, Qwest, XO Communications, Bell Canada, and Cogent Communications.-Configuration of Broadsoft M6 system for complex call flows, large customer deployments (200-1000 users), SIP trunking, PSTN and VoIP protocol interworking (i.e. SCCP to SIP to MGCP, SIP to ISDN).

Irvine, California, United States

I was a member of a 24/7 team of Epik Networks technicians supporting USA and Canadian Hosted VoIP and managed internet customers, with a sense of urgency, attentiveness, and care. Responsibilities included:-Communication with customers via Request Tracker ticketing system and via ACD queue.-Satisfaction of Move Add Change Delete requests on the Broadsoft Genband M6 platform.-Basic maintenance tasks on managed customer Cisco 2600, 7200 series Routers and 3500 series switches.-Efficient gathering of information in break/fix situations for internet and VoIP services; triaged with the Network Engineering team.-Remote installation of enhanced applications on customer PCs, including M6 Reception Console, TAPI click to call for Microsoft Outlook, Evo Contact.

Greater Los Angeles Area

Responsible for day to day maintenance of LAN and internet connectivity for Iced Out Gear, an e-commerce venture that sold urban lifestyle accessories to a rapid growth market. Key Responsibilities:-Initiated network troubleshooting, leveraging my CCNA (Cisco Certified Network Associate) skill set to approach problem solving of TCP/IP, and OSI layer 2 ethernet issues.-Provided PC and application support to 15+ team members, leveraging Microsoft Access, Adobe Photoshop, and Microsoft Outlook. -Assisted the web development and graphic design teams by coding for the icedoutgear.com website in HTML, Adobe ActionScript, and JavaScript.