Matt Koltermann Email & Phone Number

Portland, OR, US

Portland, Oregon, US

As COO I've grown our headcount from six to over 50 full-time staff and contractors in the US, Brazil, and the Philippines focusing on solutions architecture, support, application engineering, compliance, sales, marketing, and other roles to deliver an enterprise-class customer identity software and services team. I also lead our strategic planning, OKR.

Portland, Oregon, US

Boston, MA, US

Grew new delivery model to over a hundred elite accounts in the Americas markets, representing significant logos and millions of dollars of recurring revenue for the business, and grew delivery team to ten skilled technical services professionals focused on product adoption, outcome achievement, relationship management, and renewal strategy. Facilitated.

Boston, MA, US

Boston, MA, US

As Team Lead for a new delivery model within the Technical Account Management organization, I worked with high-value accounts on technology strategy, product enablement, security needs, and escalations.

Boston, MA, US

As a Senior Support Engineer, I collaborated with Support Engineers on solving complex application and cloud hosting infrastructure issues, and trained new staff.

Boston, MA, US

As a Support Engineer, I solved thousands of tickets for Acquia customers in areas such as business-critical application and cloud hosting infrastructure issues; application and infrastructure performance; and Drupal best practices in architecture, development workflow, and security.

By night I was an independent consultant specializing in web project management and front-end development for nonprofit organizations and socially-responsible businesses, with a particular focus on open-source technology and content management systems such as Drupal and WordPress.I facilitated collaborative discovery sessions on information architecture.

New York, NY, US

After two years of working for the U.S. headquarters office of Action Against Hunger, I was promoted to lead the online marketing and technology strategy for a global, multimillion dollar fundraising campaign to end childhood deaths from hunger-related causes. In this new position, I collaborated with international campaign staff and agencies to implement.

New York, NY, US

At the U.S. headquarters office of Action Against Hunger, an international nonprofit organization with humanitarian operations in over 40 countries, I led online marketing, online fundraising, and marketing technology strategy which covered websites, peer-to-peer fundraising, social media, SEO/SEM, email marketing, mobile marketing, ecommerce, hosting and.

New Rochelle, NY, US

After being promoted at Cross-Cultural Solutions, my responsibilities shifted to focus on interdepartmental project management and marketing technology strategy. I led projects to improve organizational knowledge management, including data capture, validation, and normalization initiatives; automate workflows; integrate systems; and integrate online social.

New Rochelle, NY, US

At Cross-Cultural Solutions, a nonprofit organization that provides volunteer abroad experiences to thousands of people every year, I was responsible for the implementation of the organization’s first content management system (Sitecore), which including creating the new website's information architecture, successfully facilitating the migration of.

New York City, New York, US

At Idealist.org, a nonprofit organization that connects people, organizations, and resources to help build a world where all people can live free and dignified lives, I managed an interdepartmental project team responsible for the successful launch and support of an international initiative that encouraged Idealist members to hold face-to-face community.

Washington, DC, US

Within 48 hours of being notified that former Peace Corps Volunteers were being recruited to support disaster relief efforts in the aftermath of Hurricane Katrina, I arrived in Orlando, Florida to receive FEMA training before being sent to rural Louisiana to advise and provide ongoing case management to hundreds of Hurricane Katrina victims at a Disaster.

New York, New York, US

At J. Ottman Consulting, a consulting firm specializing in sustainable product marketing, I managed workshop logistics, wrote proposals, researched presentation content, and co-developed an improved brand and communications strategy for Design:Green, an emerging workshop series in sustainable design for consumer products. I also researched and developed a.

New York, New York, US

As an intern at GreenOrder, an environmental sustainability consulting agency, I researched and produced quantitative environmental claims and advanced calculators for marketing executives at General Electric involved in launching the global “Ecomagination” campaign, including those for hybrid locomotives, agricultural surfactants, and aircraft engines.

Washington, District Of Columbia, US

As a Peace Corps Volunteer, I worked with several community-based organizations to improve their business practices and increase their computer literacy. At a micro-enterprise support organization and ecotourism project, I developed computerized financial management tools and standardized business processes that resulted in a 30% reduction of.