Matt Laskosky, Pmp Email & Phone Number

Atlanta, Ga, Us

Lake Arrowhead, Georgia

As an ERP Client Advocate, I work directly with Briteskies’ customers to build lasting, mutually beneficial relationships. My focus is on understanding client business needs and ensuring Briteskies delivers customized solutions that drive growth and process improvements.Key Responsibilities:• Develop strong client relationships through regular communication and a deep understanding of their business models.• Collaborate with customers to align Briteskies’ efforts with their operational and strategic goals.• Proactively manage accounts, addressing client concerns and advocating for their success.• Ensure a smooth onboarding experience for new clients, enabling efficient transitions into Briteskies’ services.As a Customer Account Manager, I oversee client accounts, ensuring our services exceed expectations and identifying opportunities for growth.Key Responsibilities:• Lead onboarding processes, ensuring seamless integration for new clients.• Manage account activities, aligning Briteskies’ services with client objectives.• Engage regularly with clients to understand their evolving needs and propose tailored solutions.• Implement strategic plans for customer projects, ensuring alignment with their goals and Briteskies’ capabilities.In my role as a Technical Pre-Sales Consultant, I guide clients through Briteskies’ service offerings, ensuring their needs are met with tailored solutions.Key Responsibilities:• Educate clients on Briteskies’ capabilities, identifying opportunities for value-added services.• Collaborate with delivery teams to scope and size projects, ensuring successful outcomes.• Maintain oversight of projects, ensuring alignment with client needs and satisfaction.• Propose and execute strategies to strengthen client partnerships and enhance outcomes.

Waleska, Georgia, United States

Member of the Executive Leadership team, participate in strategic planning, setting short- and long-term company goals, planning for company expansions into new regions and new service offerings, review and recommend staffing and compensation plans. As the saying goes, “I wear many hats”, having direct involvement in the great majority of company functional support activities including, subsidiary and satellite office management, customer support, sales and marketing, project management, staffing and resource planning, compensation, team building and motivation.

Stanwood, Michigan

Novi

Sr. Business Analyst / Project Manager- Worked as senior business analyst, project manager and Kronos for iSeries (AS400) support analyst for a worldwide tier 1 supplier of automotive parts.- Performed as Project Manager for the initial deployment of Workday as an enterprise-wide HCM system in 20 countries, (Workday is an on‑demand (cloud-based) financial management and human capital management software).- Led as many as 14+ concurrent integrations projects between Workday and legacy systems.- Managed off-site development resources based in India.- Analyzed user requirements and generated functional documentation using various methods including Use Cases, Storyboards, Flow Charts and Swim Lane Diagrams.- Led integration projects with teams situated in many global locations including; Brazil, China, Czech Republic, France, Germany, India, Italy, Mexico, Serbia, South Korea and United Kingdom.

Novi, Mi

Kronos iSeries (AS400) Workforce Management support- Develop implementation plan for deployment of Kronos WFM to manufacturing plants.- Deliver training to key applications support personnel.- Appraise and verify new configuration requests to ensure the new process performs as desired. - Plan, architect, develop, test, train, deploy and support Kronos product enhancement applications using RPG, RPGILE, RPG/Free, embedded SQL, built-in functions and CLP.

Pinckney, Mi

Supported multiple clients; performing in the roles of IT Governance Team, Project Manager, Subject matter expert, Application development team Leader, Trainer, Customer Service Representative, and Developer.Client: Best Computer Consulting, Southfield, MI; 1 year- Designed, developed and deployed an option level security application providing multi-company processing capability for PRMS (Pansophic Resource Management System) the primmary ERP application.-- Worked with key users to devise and document the business requirements.-- Developed and documented functional and technical design specifications.-- Developed IT support and user training plans.-- Performed all application development and unit testing using RPG, RPGILE, RPG/Free, embedded SQL, built-in functions and CLP. -- Conducted weekly project status reviews with executive IT management team.-- Performed all deployment activities.-- Delivered training for IT support and key end users.Client: City Management Corporation a subsidiary of Soave Enterprises, Detroit, MI; 2 years- Project tracking application.-- Developed many of the primary applications to support the applications tracking module.-- Devised complex applications to support atypical design specifications.-- Developer; application development using RPG, RPGILE, RPG/Free, embedded SQL, built-in functions and CLP. - Resource tracking and accounting application.-- Lead analyst and developer on this project. -- Worked with key users to devise and document the business requirements.-- Performed product demonstrations for on-site management.-- Lead developer, managed a team of up to 5 applications developers, assigning development tasks, validate unit test results and evaluate project documentation.-- Developer; application development using RPG, RPGILE, RPG/Free, embedded SQL, built-in functions and CLP. -- Delivered training for key end users.

Client: Infoview systems, Livonia, MI; 7 yearsMinimum Haul & Container Use Service Fees modules- Key project team member for these long term projects.- Participate with a team of project managers, designers and developers tasked with architecting, developing and deploying two major revenue generating projects for a large national waste management company.- Gather requirements and develop functional and technical specifications for portions of the project, design to integrate with specifications developed by other team members.- Analyze requirements, generate detailed design documents, develop and unit test applications.- Defined data conversion plans and implemented the process to initialize the new databases.- Developed customized process support documentation and training plans.- Delivered instructional training sessions to key users in more than 30 locations.- Worked directly with the Director of Corporate Pricing to evaluate and prepare each location for a successful launch experience.Dynamic Information ServicesLead Developer, manage many ad hoc projects, simple to complex- Directly interfacing with the client to determine project parameters and overall requirements.- Determine the best method to support the client request (UI, report, file generation, spreadsheets, etc.)- Develop and document functional and technical design specifications- Develop IT support and user training plans.- Perform/Lead application development and unit testing activities.- Perform all deployment activities.- Deliver training for IT support and key end users.- Application development using RPG, RPGILE, RPG/Free, embedded SQL, built-in functions and CLP.

Client: SuperK a division of Sears Holding Corporation, Chicago, IL; 9 years• Member of the SuperK system support management team.o Establish team goals and objectives.o Establish application development guidelines.o Interview potential contract and/or permanent hire candidates to evaluate their technical expertise, interpersonal skills and compatibility with the company and its philosophies.• Project team lead.o Developed functional and technical specifications based on review of business requirements with key business users.o Lead developer, managed a team of up to 7 applications developers, assigning development tasks, validate unit test results and evaluate project documentation.o Developer; application development using RPG, RPGILE, RPG/Free, embedded SQL, built-in functions and CLP. • Emergency Produce Pricing Integration, total project duration: less than 4 hours o I was notified mid-morning on a Friday that a senior level resource had been released and a process to support his pricing activity was required by end-of-day.o Conceived, designed, developed and implemented a process to upload retail pricing and product costs from Excel spreadsheets. o Combined data from numerous spreadsheets to determine future dated retail pricing and product costs.o Successfully performed a detailed upload of retail pricing and product costs well before the end-of-dayo Assumed responsibility for Weekly and Monthly Category Sales reporting and pricing applications. • Created numerous ad-hoc sales and inventory reports.• Generated complex Excel spreadsheets providing much needed information to support decision making processes regarding product mix and image item pricing and comparative data analysis.• Designed, developed and implemented a process to upload retails and costs provided by spreadsheet from the Super K regional and corporate offices.• Trained key end users to support newly created functionality.• Provide 24x7 systems and applications support.

- Defined and administered departmental and corporate policies with regard to IT services and systems.- Developed, maintained and controlled departmental budgets.- Established IT short and long term objectives including; personnel, applications, hardware and external support services. - Directed the efforts of the IT staff.