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Accomplished professional with progressive experience defining and driving sales strategies with a proven track record of growing sales/revenue, creating innovative customer retention plans, implementing key initiatives, and supporting corporate financial structures. Thrives in high-volume, high-energy environments with the ability to optimize ever-changing business needs, improve outreach, and continuously drive profitability. My adeptness to cultivate partnerships and build lasting relationships across global business sectors, including C-level communications within Fortune 1000 and 5000 companies, enhances my ability to achieve long-lasting revenue gains and steer strategic vision. I excel in developing effective training materials and sessions, and fostering dynamic sales teams to improve client experience, client engagement and increase retention.
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Chief Customer OfficerBluecrew Mar 2021 - PresentChicago, Illinois, UsLeading a very talented group of Sales and Account Management professionals whose daily focus is to help solve our customer's biggest contingent workforce problems. We do this by leveraging our technology and using data to help customers make informed decisions. Bluecrew is a platform that makes it easy to find and manage great hourly workers. We want to make hourly work simple, transparent, and accessible. In the world that we’re building, employers can ramp up or down their workforce with high-quality workers whenever their business demands it and workers are treated equitably, with the choice, benefits, and protections that bring out their best. -
Vice President, Account ManagementBluecrew Aug 2020 - Mar 2021Chicago, Illinois, UsLeading a customer-obsessed group of Account Managers who are focused on helping customers meet their desired outcomes. This is accomplished by using data and leveraging our technology. Bluecrew is a platform that makes it easy to find and manage great hourly workers. We want to make hourly work simple, transparent, and accessible. In the world that we’re building, employers can ramp up or down their workforce with high-quality workers whenever their business demands it and workers are treated equitably, with the choice, benefits, and protections that bring out their best.
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Head Of Sales, Uber WorksUber Feb 2020 - Aug 2020San Francisco, California, UsLead a dynamic group of Account Executives that are responsible for selling the Uber Works solution to customers in the Chicago, Dallas and Miami markets. Continuous top line revenue growth achieved through sales coaching, implementation of SDR program, increased efficiency through sales tech stack and working with Marketing to develop value proposition, marketing collateral and strategic marketing outreach.As a result of a strategic decision Uber Works is no longer operating -
Vice President, Customer Success / Account ManagementCareerbuilder Jan 2019 - Oct 2019Chicago, Illinois, UsResponsible for leading Customer Success organization of 150+ Customer Success Managers focusing on the post-sale customer journey which included: customer on-boarding, training, value-add touch points, quarterly business reviews, risk mitigation, cross-sell/up-sell and contract renewal. Responsible for creating and implementing processes to effectively transfer ownership of the customer renewal to Customer Success Team (renewal previously owned by Sales Team). Implemented a Customer Success University to help on-board new Customer Success Managers and provide ongoing learning opportunities for existing team members. Worked with cross-functional teams to help improve customer experience throughout the customer journey which included in-product communication and strategic value-driven communication. -
Director Of Customer SuccessCareerbuilder 2016 - Dec 2018Chicago, Illinois, UsResponsible for leading Customer Success organization of 60+ Customer Success Managers focusing on post-sale customer journey which included: on-boarding, training, executive business reviews, value-add touch-points, cross-sell/up-sell and risk mitigation. Developed processes and playbooks to help improve customer experience and retention. Collaborated with senior leaders across the company to ensure key initiatives and strategies met revenue and EBITDA goals. Worked with Product, R&D, Marketing and other groups to ensure successful product launches and closed loop customer feedback processes.
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Area Sales ManagerCareerbuilder 2011 - 2016Chicago, Illinois, UsDeveloped and oversaw CareerBuilder office in New York City before moving back to Chicago office to oversee a dynamic sales team of 10 National Account Executives who consulted with the C-Suite at Fortune 1000 companies regarding talent acquisition initiatives and goals Collaborated with implementation, Customer Success, Customer Support, and Solution Architect Teams to maximize customer return on investment. Oversaw sales forecasting on a weekly, monthly, and yearly basis.Consistently hit yearly targets. Four-time President's Club winner; 2013 Sales Leader of the Year.
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Senior Sales ManagerCareerbuilder 2006 - Jul 2011Chicago, Illinois, UsLed teams of Senior and Major Account Executives who consulted with the C-Suite at Fortune 5000 companies for our consulting business, RightFish, and CareerBuilder. Hired, developed, and trained new employees through best marketing and sales practices. Oversaw sales forecasting on a weekly, monthly, and yearly basisConsistently hit yearly targets. Four-time President's Club winner
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Senior Account ExecutiveCareerbuilder 2005 - 2006Chicago, Illinois, UsOne of two Account Executives bestowed as Senior Account Executive for consistently being above quota. President's Trip Winner; Rep of the Year
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Sr. Account ExecutiveCdw 2001 - 2005Vernon Hills, Il, UsConsistently hit yearly targets. Three-time President's Club trip winner
Matt Laurinas Skills
Matt Laurinas Education Details
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Valparaiso UniversityMarketing -
University Of Chicago & Northwestern UniversityMba Courses
Frequently Asked Questions about Matt Laurinas
What company does Matt Laurinas work for?
Matt Laurinas works for Bluecrew
What is Matt Laurinas's role at the current company?
Matt Laurinas's current role is Chief Customer Officer at Bluecrew.
What is Matt Laurinas's email address?
Matt Laurinas's email address is ma****@****der.com
What is Matt Laurinas's direct phone number?
Matt Laurinas's direct phone number is +121961*****
What schools did Matt Laurinas attend?
Matt Laurinas attended Valparaiso University, University Of Chicago & Northwestern University.
What are some of Matt Laurinas's interests?
Matt Laurinas has interest in Politics, Economic Empowerment.
What skills is Matt Laurinas known for?
Matt Laurinas has skills like Salesforce.com, Sales Management, Account Management, Sales Process, Business Development, Leadership, Sales Presentations, Seo, Strategy, Saas, Management, B2b.
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