Digital Media Specialist
CurrentI oversee HealthPartners and its family of brands' social media content, online reputation, and enterprise-wide strategy, encompassing editorial planning, content publication, and reputation management.I collaborate with cross-functional teams to craft compelling content across various platforms and have established streamlined processes for service recovery.I analyze social media analytics to determine top performing content that will help shape future strategies to maximize social media and digital media engagement.My role has also included: Thought leadership, video production, podcast production, digital content creation, content editing, public speaking, PowerPoint production, video editing, internal and external communications, crisis communications and media relations.