Matthew L. Email & Phone Number

Denver, Co, Us

United States

I am a Snowboarding & Fly Fishing Expert that carefully curates FREE gear recommendations that are tailored specifically to anyone who gets connected with me through Curated.com.It's truly a blessing to have the ability and honor to pass on my passion for these outdoor sports by giving my fellow boarders & anglers (inexperienced & veterans alike) the peace of mind that they are getting the best deal possible on gear that's just right for them; because it was recommended by a real expert who genuinely cares about making sure you have the best time possible whenever sliding sideways down a snow-covered mountain or flinging flies for fish!

United States

Littleton, Colorado, United States

Assistant General Manager @ Urban Air Littleton, CO.

Littleton, Colorado, United States

Operations Management:- Directed operations of a large-scale facility, overseeing inspections, cash handling, and reporting on key performance indicators.- Managed a team of 60+ employees, driving excellence through hiring, training, performance assessments, scheduling, and customer service.- Developed and implemented SOPs to improve membership sales and facility cleanliness, addressing negative NPS scores.- Ensured compliance with labor laws, mitigating legal risks and fostering a safe work environment.- Implemented employee engagement strategies to create an inclusive, supportive workplace culture.Business Development & Marketing:- Spearheaded grassroots marketing initiatives, cultivating strategic partnerships with local businesses to drive brand awareness and revenue growth.- Secured profitable partnerships with schools for large-scale events, overseeing project planning, staffing, and execution.- Prepared compelling business proposals for Franchise Owner and Corporate stakeholders, demonstrating business acumen and compliance with guidelines.Customer Experience Enhancement- Led a critical project involving follow-up calls to recent birthday party customers to gather feedback and address concerns.- Conducted outreach to encourage completion of satisfaction surveys, successfully elevating NPS above brand compliance threshold.

Littleton, Colorado, United States

Littleton, Colorado, United States

Stapleton Colorado

Wheat Ridge, Colorado

Assistant Manager / Lead Instructor

Denver Metropolitan Area

Was basically a one man team when creating a business that revolved around indoor and outdoor Fly Fishing Instruction/Guiding for kids as young as 3 and any age above, including adults.Business management, program curriculum creator, social media manager, marketing director, teacher and or instructor, customer service, Budget Management. Everything that is involved when trying to create/start a one of a kind business model around teaching kids how to fly fish. This was done both indoors for practice casting and tying knots, and outdoors to apply what was learned inside. I was also the head instructor/guide, traveling to different locations both indoor and out.Finding and converting leads for a niche but growing industry in Fly Fishing. Creating brand awareness, customer account management, retaining customers who were all 1st time customers, during the height of COVID-19. Was definitely not an easy feat, frustrating at times but I made it work with the help of my knowledge, my pure love and passion for the sport and the joy of being in a position to be able to pass on that knowledge and love to kids and adults, hopefully creating lifelong fly fishing men and women.

Vail, Colorado

Rental sales, merchandise sales, account management, training new employees, customer service, open close (key holder)

Associate'S Degree, Business Administration And Management, General, 2Nd Year

Education record