Matt Lukas Email & Phone Number

As a seasoned Digital Transformation leader, I thrive on driving innovation and scaling businesses through technology. My current role as Director of Development and Digital Operations empowers me to revolutionize our Credit Union by leveraging cutting-edge solutions.Key Focus Areas:Strategic Transformation: I’m on a mission to transform our Credit Union into a tech-savvy powerhouse. My mandate? Enable technology to scale our enterprise, enhance efficiency, and elevate customer experiences.Salesforce Expertise: As a Salesforce FSC and Marketing Cloud Admin/Dev, I’m architecting CRM solutions that empower our staff to engage in more meaningful, advice-driven conversations with our valued members.Process Optimization: Armed with LEAN Enterprise and Six Sigma Green Belt certifications, I dive deep into processes. I identify root causes, eliminate non-value-add steps, and collaborate with stakeholders to streamline operations. From onboarding to in-branch processes, I’ve even dabbled in robotic process automation.Agile Project Management: My Agile and Scrum Master certifications allow me to orchestrate complex projects seamlessly. Recently, I led an org-wide Salesforce Implementation, delivering it on time and under budget.15+ Years of Expertise: My journey spans Advisory practice, Management, and Operations. I’ve weathered industry shifts, adapting and thriving in dynamic environments.Passionate Leadership: I’m not just about processes and technology—I’m a coach, a risk-taker, and a believer in continuous improvement. Let’s connect and explore how we can drive positive change together!Outside of work, I'm a passionate grill master and hockey goalie. Whether I'm perfecting my BBQ skills or defending the net from pucks, I thrive on the excitement and camaraderie these activities bring. Let's connect and share our love for food and sports!

Listed skills include Leadership, Coaching, Credit, Social Networking, and 5 others.