Matt M.

Matt M. Email and Phone Number

Technology Specialist at Floyd County Schools @ Floyd County Schools, GA
rome, georgia, united states
Matt M.'s Location
Rome, Georgia, United States, United States
Matt M.'s Contact Details

Matt M. personal email

n/a

Matt M. phone numbers

About Matt M.

I am the owner of Epic Technology Services. I help people with their technology problems.Specialties: Computer setup and repair, wireless/wired network setup and security, remote support, and more.

Matt M.'s Current Company Details
Floyd County Schools, GA

Floyd County Schools, Ga

View
Technology Specialist at Floyd County Schools
rome, georgia, united states
Website:
floydboe.net
Employees:
85
Matt M. Work Experience Details
  • Floyd County Schools, Ga
    Technology Specialist
    Floyd County Schools, Ga Jun 2023 - Present
    Rome, Georgia, United States
    View
  • Epic Technology Services
    Owner/Operator
    Epic Technology Services Feb 2010 - Present
    Repairing client computers.Building custom computers for clients.Wireless network setup for clients.Remote support for clients.Upgrading computers for clients.
  • Shorter University
    System Administrator
    Shorter University Oct 2022 - May 2023
    Rome, Georgia, United States
    View
  • Shorter University
    Service Desk Supervisor
    Shorter University May 2016 - Nov 2022
    View
  • Shorter University
    It Support Specialist
    Shorter University May 2012 - May 2016
    Rome, Ga
    View
  • Integrated Broadband Services
    Outbound Tier 2
    Integrated Broadband Services Nov 2009 - May 2010
    Made outbound calls to internet customers to resolve issues.Escalated internet outages to NOC for resolution.Took incoming tier 2 calls from internet customers.Did special outbound call projects as needed.
  • Integrated Broadband Services
    Quality Assurance Analyst
    Integrated Broadband Services Apr 2007 - Nov 2009
    Recorded and scored calls for tier 1 and tier 2 agents.Coached tier 1 and tier 2 agents on customer calls.Trained new hires in customer service procedures.Made outbound calls to internet subscribers who filled out a survey on customer satisfaction.
  • Integrated Broadband Services
    Tier 1
    Integrated Broadband Services Apr 2004 - Apr 2007
    Answered incoming calls from internet subscribers.Reported internet outages to NOC and supervisors.Answered incoming calls from cable modem field technicians.

Matt M. Skills

Remote Desktop Networking Software Installation Troubleshooting Technical Support Wireless Networking Security Cisco Technologies Windows 7 Microsoft Office Call Centers Vpn Network Administration System Administration Computer Hardware Cisco Ios Router Configuration Printers Active Directory Windows Server Windows Xp Sonicwall Windows Xp Pro Dell Computers Laptops Remote Access Mcafee Windows Vista Servers Antivirus Network Security Blackberry Enterprise Server Virus Removal Peripherals Norton Ghost Vmware Microsoft Office 2003 Call Center Symantec Endpoint Protection Centos Group Policy Android Apple Remote Desktop Hardware Installation Windows 95 Vmware Workstation Desktop Computers Help Desk Support Virtual Private Network

Matt M. Education Details

  • Coosa Valley Technical College
    Coosa Valley Technical College
    Computer Information Systems
  • Coosa High School
    Coosa High School
    Diploma

Frequently Asked Questions about Matt M.

What company does Matt M. work for?

Matt M. works for Floyd County Schools, Ga

What is Matt M.'s role at the current company?

Matt M.'s current role is Technology Specialist at Floyd County Schools.

What is Matt M.'s email address?

Matt M.'s email address is mm****@****ter.edu

What is Matt M.'s direct phone number?

Matt M.'s direct phone number is +170623*****

What schools did Matt M. attend?

Matt M. attended Coosa Valley Technical College, Coosa High School.

What are some of Matt M.'s interests?

Matt M. has interest in Science And Technology.

What skills is Matt M. known for?

Matt M. has skills like Remote Desktop, Networking, Software Installation, Troubleshooting, Technical Support, Wireless Networking, Security, Cisco Technologies, Windows 7, Microsoft Office, Call Centers, Vpn.

Who are Matt M.'s colleagues?

Matt M.'s colleagues are Gina Magnicheri, Tia Wheelus, Harley Enjoy The Ride, Natasha Cummings, Janie Shiflett, Bess Bosworth, Allison Holcomb.

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