Matt Manas Email & Phone Number

Nashville, TN, US

Chicago, Illinois, United States

Chicago, Illinois, United States

• Ranked in the 98th percentile of 400+ brokers, consistently placing in the top 15 in overall monthly sales, demonstrating exceptional performance and dedication.
• Achieved a total of 705 individual sales from 1,403 leads, maintaining an impressive 50.25% conversion rate.
• Led the organization in conversion and retention percentages every month, showcasing a strong ability to turn leads into successful sales and retain clients.

• A self-directed sales initiative marketing a range of sporting memorabilia, consumer goods, and collectables. Responsible for all business development, marketing, customer engagement, and strategic planning activities.
• Developed and executed end-to-end omni-channel marketing strategies to drive new customer acquisition and brand awareness.
• Created sales targets and KPIs; regularly surpassing monthly $5k sales projections with a corresponding 300% ROI rate.
• Designed pricing models and promotions resulting in continual month-on-month revenue growth.
• Structured marketing and promotional processes through 3rd party online merchants and sales platforms including eBay, achieving a 100% customer satisfaction score.
• Negotiated supply and contract terms with key US and overseas vendors to reduce procurement costs and increase net margins.

• Specializing in retail electricity and natural gas market operations, a provider of retail energy transactional software, consulting services, and business development-focused retail energy data where energizing.
• Project managed over 25 key deliverables for the largest national retail energy provider, aligning internal services and capabilities with the client’s requirements and growth expectations.
• Helped guide product development efforts, partnering with a European design team to optimize platform responsiveness and market offerings.
• Provided sales and contract analysis support for the company’s flagship commercial client, impacting $400 million in annual revenue.
• Conducted extensive qualitative and quantitative analysis to create customized financial models and forecast analyses supporting the business planning and strategic development process.
• Delivered detailed sales enablement support to assist clients with the commercialization of renewable energy and carbon footprint reduction technologies and services.

• Working with financial services providers and ultra-high-net-worth clients, a leading publicly traded wealth management and investment processing leader. Supporting the activities of the Family Services Office, and.
• Served as first-line SaaS and technical support, guiding clients on investment, transaction cash movement, and capital distribution processes.
• Successfully resolved more than 800 client support requests, meeting all client satisfaction and account retention targets.
• Streamlined and standardized account management efforts, coordinating client operations and service delivery updates through Zendesk.
• Uncovered opportunities for enhancement through account management activities and increased revenue growth across existing customer value chains.

• With broad responsibility for reviewing and updating enterprise-wide emergency and business continuity planning, key accountabilities revolved around:
• Updated internal business leaders on the company’s COVID-19 response plans and prepared pandemic update reports to help shape the decision-making process.
• Collaborated with the Illinois, Pennsylvania, and Indiana teams to update Crisis Response Plans.
• Participated in the development of an innovative Crisis Response Tabletop exercise.

• Driving inside sales to meet established revenue targets and being named the top-performing Ticket Sales Intern, I achieved success through:
• Advocated for a high-touch model of customer responsiveness, promoting season tickets.
• Surpassed outbound call targets, deploying a consultative sales and customer-centric approach.
• Addressed and responded to customer service challenges, helping secure and maintain sales levels.
• Completed updates to customer accounts using Ticketmaster’s proprietary Archtics platform, ensuring seamless transactions and customer satisfaction.

Miami, Florida

- Oversaw the development of an upscale, 319-home community in Doral, FL- Performed inspections/field tests at commercial and residential properties- Composed architectural analysis reports/photographic records for clients- Met and negotiated with property managers, investors, and City of Miami personnel- Utilized Spanish to communicate objectives with.

- Athletic sock company started with a high school classmate- Hands-on partner responsible for all aspects of company startup- Formulated a working business plan - Created company website and marketed products on social media platforms - Negotiated with domestic and overseas vendors (China) for manufacturing

- Apparel company launched during high school- Developed business plan, originated product logo designs for hats, t-shirts, sweatshirts and other related accessory items. Trademarked logos- Formulated a working budget, met with vendors to manufacture these products- Hired a full-time employee- Maintained and updated a company website- Established a charity.