Matt Margulies Email and Phone Number
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I am a Strategy & Business Operations Leader with over 15 years of experience driving transformative change and propelling organizations to new heights. With an unwavering commitment to excellence and a proven track record of success, I have consistently delivered game-changing results across diverse industries, including ticketing, event production, and non-profit organizations. As a collaborative leader and innovative problem-solver, I excel at building high-performing teams, optimizing processes, and leveraging emerging trends to enhance efficiency and profitability.Throughout my career, I have demonstrated a knack for exceeding targets, streamlining operations, and strengthening organizational security. By implementing cutting-edge strategies and embracing change, I have achieved remarkable milestones, such as increasing pre-event revenue by 19%, reducing expenses by 10%, and boosting employee satisfaction by 40%. I am passionate about harnessing the power of technology and data to drive informed decision-making and optimize performance, successfully implementing advanced security programs, achieving Level 1 PCI compliance ahead of schedule, and increasing audit scores to 94.As a change agent and strategic partner, I thrive on driving transformative initiatives that propel organizations forward. Whether it's overhauling operations to facilitate $275M+ in ticket sales or identifying new revenue streams to double profitability, I approach every challenge with a solutions-oriented mindset and a relentless pursuit of excellence. Beyond my professional achievements, I am deeply committed to making a positive impact in the world as a founding board member and volunteer COO of the Chandler Kimball Foundation for CTE Awareness. If you're seeking a visionary leader who can drive change, inspire teams, and deliver exceptional results, I invite you to connect with me and explore how my expertise can help you achieve your goals.
Sanssem
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OwnerSanssem May 2018 - PresentDirecting comprehensive business and operational consulting services focused on driving substantial improvements and achieving critical goals. Spearheaded strategic initiatives, scaling operations, enhancing profitability, and ensuring project success across diverse sectors.• Reached 160M people for a fundraising campaign, exceeding targets by 63%, by architecting and implementing scalable high-volume infrastructure and technology systems.• Navigated client and vendor expectations through strategic communications during major network outage, partnering with IT and executives. Devised ad-hoc real-time system to keep 100+ vendors informed, mitigating attrition, and achieving 89% satisfaction rating.• Drove profitability success of high-profile gala, delivering expenses 10% under budget while increasing pre-event revenue by 19% through rigorous and strategic financial management and project transparency.• Secured 100% Town Council approval for all required permits and contracts within 2 weeks of intervention, preventing event cancellation and protecting years of investment by prioritizing deliverables, engaging authorities, and leading a comprehensive compliance effort.
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Director Of Revenue Operations, Elevate Tickets @ Aeg PresentsAeg Presents Jan 2018 - May 2018UsDesigned and implemented strategies driving revenue growth, establishing infrastructure, processes, and workflows to achieve strategic revenue targets. Collaborated with executives to ensure transparent financial projections aligned with organizational health. Developed sales management processes and negotiated terms with potential clients.• Boosted bottom-line revenue 20% by closing two groundbreaking deals within the first three months, setting a new benchmark for rapid business development• Implemented state-of-the-art customer relationship management system, streamlining operations, enhancing financial forecasting accuracy, and enabling 30% faster data-driven decision-making across the organization. -
Vice President Operations, Elevate Tickets @ Aeg PresentsAeg Presents Aug 2015 - Jan 2018UsOrchestrated rapid growth and organizational transformation post-acquisition, collaborating with parent company executives on strategy alignment while prioritizing team productivity. Established critical business infrastructures and led comprehensive operational overhauls across risk, financial planning, information security, legal, procurement, customer support, HR, and IT, while administering a $2.1M annual budget.• Facilitated $275M+ in record-breaking ticket sales for Coachella and Desert Trip by spearheading the strategic scalability overhaul of operations infrastructure and enhancing customer experience through cutting-edge technology integration.• Orchestrated seamless acquisition integration, ensuring FLSA compliance, reducing infrastructure redundancies by 27%, while increasing employee satisfaction by 40% through strategic initiatives that fostered trust, transparency, and cross-departmental collaboration.• Grew revenue from $1M to $20M and from 15 to 115 employees by developing and executing a strategic growth plan focusing on market expansion and operational efficiency.
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Director Of OperationsElevate Tickets Dec 2012 - Aug 2015Transformed a young company into an organized, scalable organization, implementing the Entrepreneurial Operating System (EOS). Spearheaded the transition to advanced, cloud-based solutions and enhanced organizational security, including achieving PCI Level 1 Compliance.• Attained PCI Level 1 Compliance within 6 months, 30% ahead of schedule and under budget, enhancing organizational security and accountability and meeting credit regulator mandates post-data breach.• Navigated the company through a catastrophic data breach, avoiding a total business shutdown and $3.5M in regulatory fines by leading crisis management efforts, negotiating leniency terms and implementing strategies maintaining 0% client and revenue attrition.• Transformed a small startup cultivating a culture of excellence and accountability increasing productivity by 40% and goal attainment by 25% through strategic systems implementation of the Entrepreneurial Operating System (EOS). -
Operations Director & Event ProducerRehage Entertainment Dec 2008 - Dec 2012UsSpearheaded company and event operations, leading project planning, budgeting, and execution. Engineered budget development, ensured profitability administering $10MM client budgets, and optimized staff scheduling and vendor coordination. Directed event logistics, technology integrations, vendor negotiations and collaborated with executive teams on profit/loss management, ensuring seamless and within-budget event delivery.• Leveraged cutting-edge ticketing technology and negotiated 9% equity stake with a tech-forward partner and led a seamless transition that streamlined operations, elevated the customer experience, and boosted profitability by 22%.• Spearheaded a full-scale music festival in two weeks, securing $1 million for BP oil spill relief with 80% of services donated by partners by mobilizing key operations partners and inspiring community support. • Pioneered a cloud-based festival management system refining through agile iterations that centralized data sharing, enhanced communication, boosted operational efficiencies, and saved 25% on related overhead costs.• Led Essence Festival's lodging transformation, forging partnerships with 72 hotels and implementing a centralized booking platform, resulting in a 32% revenue increase, 22% reduction in average booking time, and data-driven decision-making capabilities. -
Operations Manager & Associate Event ProducerRehage Entertainment Jan 2004 - Dec 2008UsDirected strategic technology roadmaps, overhauled business processes and IT operations, led team development and vendor management to ensure seamless event execution for client events with $3MM budgets.• Raised over $2M and revitalized post-Katrina New Orleans leading the relocation of Voodoo Fest over 60 days, through inspiring cross-functional teams and galvanizing local community spirit. • Secured unprecedented Times Square footprint expansion for NYC 5K fundraiser through meticulous planning, high-caliber multi-agency presentation, and strategic collaboration, increasing crowd capacity by 20%, reducing setup time by 30%, and earning pre-approval for future years.
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Additional Experience (1997-2019)Various Companies 1997 - 1997Detailed descriptions available upon request:• Co-Founder|Consultant, Eldercare Services, Orange, CT (2003-2019)• Event Producer, Creative Event Planning, New York, NY (2001-2002)• Assistant to Operations Manager, City Parks Foundation, New York, NY (2001-2002)• Manager, Griswold Special Care, Waterbury, CT (1997-2000)
Matt Margulies Skills
Matt Margulies Education Details
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Lehigh University College Of BusinessFinance -
University Of Southern QueenslandSemester Abroad
Frequently Asked Questions about Matt Margulies
What company does Matt Margulies work for?
Matt Margulies works for Sanssem
What is Matt Margulies's role at the current company?
Matt Margulies's current role is STRATEGY & BUSINESS OPERATIONS LEADER | Designing Business Transformation Strategies Leading to Record Growth & Success.
What is Matt Margulies's email address?
Matt Margulies's email address is ma****@****ail.com
What is Matt Margulies's direct phone number?
Matt Margulies's direct phone number is +191740*****
What schools did Matt Margulies attend?
Matt Margulies attended Lehigh University College Of Business, University Of Southern Queensland.
What skills is Matt Margulies known for?
Matt Margulies has skills like Event Management, Marketing, Live Events, Production Managment, Event Planning, Festivals, Management, Project Management, Social Media Marketing, Operations Management, Budgets, Entertainment.
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