Prospect new clientele through networking, cold calling, canvassing, and referrals. Prospect new business (focusing on publicly traded Fortune 250 companies) in assigned territory. Exceed client expectations by addressing and solving any service-related issues to enhance customer experience. Build and strengthened relationships with new and existing accounts to drive revenue growth. Maintain consistent communication flow with leadership on sales trends, projections, and budgetary impacts. Achieve project deadlines by coordinating with contractors to manage performance. Orchestrate projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.

Performed many roles within the small business, but sales were the priority function. Introduced new sales processes to improve account and market tracking for better data analysis. Maintained key client relationships, while branching out to new clients and partners. Created quoting and pricing tools to clearly identify key business metrics in this field (profit, personnel time expenditure, etc.) Revealed new business by diversifying our current offering (social media marketing, web app development, and third-party integration.) Assisted the owner in daily operation of the business by leading our design and development teams, project management, customer success/service as well as accounts receivable, billing, sales forecasting, and building white label partnerships with trusted vendors. Uncovered new business by diversifying our current offering (Social Media Marketing, web app development, and third-party integration.) Worked within our primary vertical, but also expanded out to new segments to grow the business and profitability.

Supported the Camp Cadillac management and staff on a part-time basis to ensure campers' expectations were exceeded by serving in a variety of capacities. Assisted with coordinating children's activities during the campground weekend events. Assisted with inventory management and guest service at the campground store. Performed a variety of maintenance and housekeeping tasks (everything from cleaning cabins and bathrooms, pool maintenace, as well as tending to our 5 goats on staff.) Provided technical assistance with internet connectivity and other computer hardware/software/network issues to the campground staff and guests of the campground. Performed occasional groundskeeping when needed (mowing, trimming, leaf and debris pickup). Served as "courtesy patrol" (security) during weekends to ensure campground rules were enforced and provided conflict resolution between guests when needed.

Responsible for managing and growing Renegade RV’s Specialty Vehicle segment (non-RV Mission-specific unit.) Achieved sales goals, and service targets in the specialty vehicle market by cultivating and securing new customer relationships with private and government entities alike. While managing the department, redesigned and implemented all pricing sheets with new standards. Collaborated with upper management to implement continuous improvements and exceed team goals and increase profit per unit. Represented the company at several emergency and specialty vehicle events to promote the product segment. Worked with a small set of partners to fortify our manufacturing relationships.

Supported our sales team's efforts while also maintaining 8.2M worth of new and existing accounts in van conversion, RV, and specialty seating segments. Was a liaison for all teams in the manufacturing process while the outside sales team were not on-site. Was main point of contact with Amazon representatives, updating online catalog, as well as providing marketing descriptions to facilitate sales. Championed our growth with Amazon by implementing and improving company's e-commerce activities with Amazon.com at multiple Atwood locations.

Produced complete order packages in CAD and Quote Writer software to accurately communicate customized emergency vehicle build instructions to dealer network and manufacturing teams. Achieved on-time RFP submission rate of 100% with 0 extension requests. Specialized in timely municipal and RFP preparation and presentation for non-dealer-managed accounts. Accurately communicate product lead times to dealer network by assisting in customer order forecasting and tracking and delivery preparation. Created consistent professional image by improving municipal bid and RFP preparation and presentation through initial research and complying with all accepted state guidelines for bidding.

Contracted writing services for multiple clients in diverse fields, including press releases, technical specifications, newsletter content, and website content management.

Maintained and updated the manufacturer's sales configurator tool including bill of materials, writing technical specifications and work instructions. Collaborated with finance, production, and engineering departments to provide customized pricing on special “one-off” options and define new model standard features. Provided the dealer network with timely ordering system updates and technical bulletins. Showcased innovative product features and served dealer network with the most current product specifications to present to end users by updating, proofreading, and editing product specifications within the sales configurator tool for 12 ambulance models.

Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings. Performed cold-calling and follow-ups with leads to secure new revenue. Forged and nurtured impactful relationships with customers to cultivate loyalty. Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects. Specialized in timely municipal and RFP preparation and presentation for non-dealer-managed accounts. Improved municipal bid and RFP preparation and presentation by initial research and complying with all accepted state guidelines for bidding, creating professional image for the manufacturer. Increased market penetration sales each year by at least 10% with systematic prospecting, and product demos with customers where none had previously existed. Produced over $1M in vehicle sales each year through selective aggressive account management and accurate bid proposal presentation.

Maintained and grew service team productivity by maintaining and improving on business' current quality of service. Expanded service department into its own sustainable profit center. Met with customers to discuss service needs and develop effective and practical solutions. Set and administered department budgets for expenditures, materials, and labor. Managed day-to-day operations. Built and strengthened long-lasting client relationships in the EMS industry based on accurate price quotes and customer-centric terms. Exceeded sales goals and market competitions through effective negotiation of product and manufacturer pricing.