Matt Berry Email & Phone Number
@citybbq.com
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Who is Matt Berry? Overview
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Matt Berry is listed as Front Desk Manager at Atlanta Marriott Northeast/Emory Area, a with 1 employees, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at citybbq.com and a matched LinkedIn profile for Matt Berry.
Matt Berry previously worked as Front Desk Supervisor at Marriott Jacksonville and Front Desk Supervisor at Marriott Jacksonville.
Email format at Atlanta Marriott Northeast/Emory Area
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AeroLeads found 1 current-domain work email signal for Matt Berry. Compare company email patterns before reaching out.
About Matt Berry
Front Desk Agent with 5 years of experience providing exceptional customer service and support for notable hotels and large-scale events. Recognized for ranking #2 in upsell revenue at the company through successful negotiation and implementation of sales strategies. Adept at processing payments and analyzing finances to eliminate discrepancies. Demonstrated ability to handle check-ins and requests of 150+ guests daily while ensuring a positive hotel experience. Professional background in coordinating logistics, managing event associates, and serving as the on-site point of contact for events to meet client expectations.Areas of Expertise:Sales Enablement, Customer Service, Event Coordination, Negotiation, Client Relations, Customer Retention, Customer Acquisition, Executive Leadership, Business DevelopmentIndustry Experience:Hospitality, Customer Service, Sales, RestaurantsFeel free to reach out to me directly on LinkedIn or at berrmm11@icloud.com. Have a great day!
Matt Berry's current company
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Matt Berry work experience
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Front Desk Supervisor
Front Desk Supervisor
Current
Front Desk Agent
Front Desk Supervisor
Front Desk Agent
*Rank #1 on TripAdvisor and outrank 170 local hotels by consistently providing an exceptional customer service and hotel experience for complete client satisfaction* Serve as a positive representation of the hotel by providing individualized customer service, greeting guests and handling check-ins, and accommodating client requests for about 100 guests daily* Process transactions using Lightspeed and ensure accuracy to avoid discrepancies by analyzing finances multiple times daily
Front Desk Representative
* Managed check-in processes at a highly populated location with 150+ guests daily and oversaw finances with Lightspeed* Handled pre-check ins for airline pilots and flight attendants, ensuring a sufficient number of clean unoccupied rooms were available to accommodate them* Adhered to company value of providing high quality customer service by maintaining a positive demeanor and quickly identifying solutions to resolve customer concerns
Catering Coordinator
* Earned the highest rated customer service reviews and recognized by the CEO for outstanding customer service through demonstrated ability to maintain client satisfaction through effective event organization and management, leading to promotion* Served as the primary lead on weekly full-service events for the most popular BBQ restaurant in the city, organizing services for weddings and corporate events with 100+ guests* Handled event logistics such as gathering equipment and loading vans, inspecting food to ensure quality and accuracy were maintained, supervising associates and delegating tasks, and acting as the point of contact at events to meet client expectations
Catering Associate
Guest Service Representative
* Ranked #2 at the hotel for upsell revenue, averaging about $2K monthly by targeting rewards status clientele and successfully selling upgraded suites and concierge lounge access* Managed finances by running credit limit reports, conducted check-ins upon arrival, and attended to guest needs and requests throughout their stay to allow for an optimal customer experience
Frequently asked questions about Matt Berry
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What company does Matt Berry work for?
Matt Berry works for Atlanta Marriott Northeast/Emory Area.
What is Matt Berry's role at Atlanta Marriott Northeast/Emory Area?
Matt Berry is listed as Front Desk Manager at Atlanta Marriott Northeast/Emory Area.
What is Matt Berry's email address?
AeroLeads has found 1 work email signal at @citybbq.com for Matt Berry at Atlanta Marriott Northeast/Emory Area.
Where is Matt Berry based?
Matt Berry is based in Jacksonville, Florida, United States while working with Atlanta Marriott Northeast/Emory Area.
What companies has Matt Berry worked for?
Matt Berry has worked for Atlanta Marriott Northeast/Emory Area, Marriott Jacksonville, Jacksonville Marriott Downtown, Sheraton Jacksonville Hotel, and Aloft Hotels.
How can I contact Matt Berry?
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