The Technical Requirements Manager is a critical role in WillowTree's implementation of Agile. We work with our client Product Owners to refine the Product Backlog in support of Scrum teams. We write user stories, define acceptance criteria and cultivate shared understanding of requirements across teams and organizations.

My team and I manage client relationships for Harte Hanks, a marketing services firm specializing in multi-channel marketing solutions. Specifically, we manage clients for whom we provide hosted marketing database solutions as well as a series of related services including direct mail, email, digital, analytics, social, mobile and contact center. > Consult with clients and provide recommendations to improve health of their business, campaign performance, and marketing… Show more My team and I manage client relationships for Harte Hanks, a marketing services firm specializing in multi-channel marketing solutions. Specifically, we manage clients for whom we provide hosted marketing database solutions as well as a series of related services including direct mail, email, digital, analytics, social, mobile and contact center. > Consult with clients and provide recommendations to improve health of their business, campaign performance, and marketing operations> Manage up to six direct report Customer Solution Managers> Create, and obtain approval on, client contracts and manage delivery of services against those agreements to maximize customer value and internal margin> Project Management responsibility for database builds, multi-channel campaign execution, strategic analysis and day to day activity> Lead cross-functional and geographically diverse teams including strategists, developers, QA, production facilities, and email service providers to deliver marketing solutions Show less

Helping our clients optimize their customer value through CRM by leveraging hosted database solutions, deriving insight through analytics, as well as executing and measuring multi-channel communications.

Design and implement data solutions that support our client’s CRM initiatives that include tactics such as data capture, data integration, data enhancement, analysis and campaign execution

Manage the design, implementation, and optimization of direct mail and email campaigns utilizing internal and external data, demographic enhancements, test and control segments as well as data quality processes.

Led business development team responsible for converting new accounts, delivering "the pitch", responding to RFP's and filling the pipeline.

Agency lead for clients in "issues" (smoking prevention), banking, and consumre electronics

Project Manager for TV and Print advertising production.