Matt Mccaw Email & Phone Number

Ottawa, Canada Area

Responsible for leading client implementation service delivery providing management and oversight of implementation projects and staffing including project assignments, capacity planning and project profitability Responsible for the overall leadership and lead role in managing the implementation projects of our enterprise IT solutions; facilitates timely.

Kanata, Ontario, Canada

PureLogic is a full-service Solutions provider that offers enterprise-level data center, networking, and software solutions to private and public sector organizations. We are 100% Canadian owned, National Capital –based, and serve customers across Canada. We have a Canadian-wide reach for deployment services, and several Professional Services staff and.

Ottawa, Canada Area

• Responsible for business development opportunities; growing and managing client portfolios (DND, SSC, DFO, CSE, CIC etc...)
• Ensuring client strategies are aligned and executed; skilled at client retention and relationship management;
• Responsible for planning & forecasting revenue streams for professional services, this information is presented to the President and executive team members;
• Responsible for oversite and execution of service delivery to clients and… Show more
• Responsible for oversite and execution of service delivery to clients and consultants;
• Meeting and exceeding sales targets; 20% growth revenue increase and profit within 6 months;

• Resolve challenges within the company, including IT issues and new systems integration.
• Prepare timely and accurate Financial Management reports to the company’s principal owner.
• Handle payroll complaints in an equitable and courteous manner.
• Knowledge of United States payroll.
• Estimate, prepare and maintain “on target” corporate budgets.
• Administer the employee benefits plan and the company’s commercial insurance.

Ottawa, ON

• Assisted in the implementation of 5 data processing contracts.
• With 24 hour notice; travelled to the United States to complete a 2 week client training session in Phoenix, Arizona and Milwaukee.
• Took a leadership role in the launch of a 70 seat call centre including but not limited to: training, documentation, staffing, scheduling, reporting and quality control.
• Acted as a client liaison in relation to key call drivers, staffing requirements, quality control and… Show more
• Acted as a client liaison in relation to key call drivers, staffing requirements, quality control and training.
• Subject matter expert on numerous programs used in data entry and call centre.