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As the SVP of Americas for Content Guru, I lead the go-to-market strategy and execution for the US, Canada, and LatAm. With over 25 years of experience in sales leadership, general management, and enterprise software, I have a proven track record of growing and scaling SaaS businesses, exceeding targets, turning around underperforming units, and increasing shareholder value.In my previous role as the Senior Vice President of Enterprise Sales at inContact, I built and led a high-performing sales team that focused on the Fortune 1000 segment, delivering 45% CAGR growth in bookings from 2015 with $28M in net new ACV bookings to 2021 with $144M in bookings.. My team was responsible for landing multiple $1-15M+ ACV deals, signing new logos, and closing the largest deal ever for the company at $15M ACV. I am passionate about delivering value to customers, building long-term relationships, and driving innovation in the cloud contact center space.
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Svp, Us SalesTechseeAtlanta, Ga, Us
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Svp, AmericasContent Guru Oct 2023 - PresentBracknell, Berkshire, GbI lead the GTM effort for Content Guru in the Americas. Content Guru is a leading Contact Center as a Service (CCaaS) provider. We support contact centers around the world and deliver unparalleled functionality and reliability with our full-stack, omni-channel CCaaS platform. -
Chief Revenue OfficerMessagegears Jun 2022 - Jun 2023Atlanta, Ga, UsI led GTM. MessageGears is a radically different platform for the modern enterprise. You keep your data where it belongs, in your warehouse. I have responsibility for Sales, Enablement, Sales Ops, Business Development, and Partner/Channel. -
Senior Vice President, Enterprise & Public Sector SalesIncontact Jan 2015 - May 2022Hoboken, New Jersey, UsI built/led the Enterprise Sales org focusing on the Fortune 1000 seeking to leverage our true multi-tenant cloud platform and expertise for better business outcomes. I was hired to create our Enterprise GTM and we have grown our team from 20 to 80+. We are a new logo focused shop with a strong track record of consistently landing $1-15M+ ACV deals. Grew Bookings from $28M ACV to $145M ACVGrew revenue from $185M to $950M ARR45% CAGR growth in bookings from 2015-2021*Over 500 net new logos, many $1M ACV deals*Closed largest deal ever for the company at $15M ACV*Signed multiple Fortune 1000 net new accounts*Set new bookings record for the company in 21 quarters* Presidents Club winner all 7 years* Closed $2M+new logos at Disney, Toyota, Quicken Loans, Charles Schwab, States of NY, FL, TX, MI -
Vp, Sales, Southeast RegionVerint Jan 2012 - Jan 2015Melville, New York, UsVerint Enterprise Intelligence Solutions™ help organizations of all sizes capture and analyze customer interactions, sentiments and trends across multiple channels, improve performance and optimize the customer experience.* Led one of the largest regions to 100%+ achievement in 2012,2013,2014* Presidents Club 2012, 2013, projected 2014* Total bookings exceeded $22M in 2012 alone* Expanded sales team by 35% increasing coverage and wins* Team penetrated Fortune 100 accounts as well as landed key net new logos* Landed largest software deal in region in 5 years with a $2.7M win in 2014 -
President, Insurance Carrier MarketsVertafore Feb 2009 - Sep 2011Denver, Co, UsCRO of the Carrier & Managing General Agent (MGA) division which serves over 1,000 insurance companies and 750 MGA’s. My unit sold and supported enterprise software solutions that optimize document management, content, workflow, and core administration. Responsible for all Sales, Account Management, Pre-Sales, Professional Services, and Customer Support in this $85 million business unit, reporting to the CEO of this PE-owned company. Orchestrated transition to solution selling and drove the integration of 4 separate businesses into unified corporate platform. Built relationships with clients, prospects, industry analysts, and trade press. Expanded UK presence and opened an office in London. Originally owed by Hellman & Friedman and sold to TPG for $1.4B in 2010 for a record multiple in the space. -
Svp & General Manager, Club Solutions DivisionFiserv Jun 2003 - Oct 2008Milwaukee, Wisconsin, UsFiserv acquired CheckFree in 2008 for $4.5B. I led the CheckFree Club Solutions Business Unit, which provides enterprise software, payment services, and complete outsourcing to the health & wellness industry and recurring fee-based businesses. Took over this declining business and engineered a turnaround, growing it from $22 million to $48 million in revenue with 25%+ margins in 5 years. As the leading ISO (Independent Sales Organization for credit card/debit card payments) in the vertical, grew payment volume to $100 million/month. Led the transition from a legacy client-hosted software business to new SaaS platform, called Compete. Managed over 150 employees across 3 locations serving over 4,500 customers worldwide. Led sourcing, negotiation, and integration of a $20M acquisition of a competitor, Aphelion Software (Houston, TX). -
Svp, Biller Business UnitCheckfree Apr 2005 - Sep 2006In addition to running the Club Solutions division, led the sales, account management, marketing and product management functions of this $60 million business providing electronic billing and payment services to large billers. Grew revenues 15% through improving customer engagement via the "view & pay anywhere" approach. Led movement from point product sales to a cohesive solutions approach. Team managed over 500 customers with 100 million monthly transactions. Led sales track for the $100 million acquisition of PhoneCharge, Inc. and subsequent integration.
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Vp & Group Executive, Ebpp, Key Fi AccountsCheckfree Jul 2002 - Jun 2003Led the growth of EBPP (electronic billing and payment) at top financial institutions in the US, including SunTrust, Wells Fargo, and U.S. Bank. Led a sales team that grew the subscriber base and transactions, resulting in 15% annual growth of this $75 million group. Set marketing strategy and execution of the "ROI of an EBPP Consumer". Drove the Co-op Marketing program at the top banks resulting in 105% attainment of revenue budget.
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Vp, Payment SolutionsCheckfree May 2000 - Jun 2002Led this very profitable payments business serving the credit card industry to higher revenue growth. Revitalized sales and customer relationships, resulting in increased satisfaction at the country's largest issuers like Citibank, American Express, and Discover. Grew revenues 25% from $20 million in 2001 to $25 million in 2002. Worked with Product Management to launch addiitonal product offerings, such as electronic balance builder, to expand share of wallet in this consolidating industry. Presidents Club Member 2000, 2001 and 2002 (over 105% achievement of quota).
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Vp, Ebpp, Credit Union & Brokerage ChannelsCheckfree Oct 1999 - Jun 2002Drove new channel strategy into the Credit Union industry for CheckFree's revolutionary EBPP (Electronic Bill Presentment and Payment) service. Designed a Value Added Reseller program that enlisted partners to penetrate this fragmented market. Built sales and account management team that drove new bookings and grew volume at current accounts. Grew revenues at a 58% CAGR, from $4.6 million in 2000 to $11.5 million in 2002. Created budget and sales plan.Drove similar success in the Brokerage vertical. Grew revenue at Merrill Lynch, Charles Schwab, SmithBarney, Fidelity, and signed Edward D. Jones. Developed budget, sales plan, and forecast. Grew revenues 28%, exceeding $7 million budget in FY2000 and $9 million budget in FY2001.
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Vp, Client Development, E-BillCheckfree Apr 1998 - Oct 1999Created new group to manage and grow adoption of this revolutionary new service – electronic billing inside online banking. Led strategic planning for the group including adoption strategies, staffing, and revenue forecasts. Partnered with Product Management and Marketing to define the value proposition. Built the first client referral program which created awareness and acceptance of this new technology. Promoted the E-Bill service within Fortune 500 companies such as AT&T, Verizon, Southern Company, and Florida Power & Light leading to volume increases over 30% annually.
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Regional Sales ManagerReuters Jul 1996 - Mar 1998Toronto, On, CaLed the sales and service team in the Southeast. Sold software systems, trading room platforms, and data services on a Saas basis into the financial services and energy verticals. -
Sales ExecutiveDow Jones Jan 1995 - Jun 1996New York, Ny, UsSold trading room systems and real-time data to large financial services firms throughout the Southeast. 130% of quota in 1995. -
Financial ConsultantMerrill Lynch Jul 1990 - Jan 1995New York, Ny, UsSold a broad range of financial advisory services to high-net worth individuals and small businesses.
Matt Mckernan Skills
Matt Mckernan Education Details
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University Of South Carolina Darla Moore School Of BusinessMba -
University Of South CarolinaFinance
Frequently Asked Questions about Matt Mckernan
What company does Matt Mckernan work for?
Matt Mckernan works for Techsee
What is Matt Mckernan's role at the current company?
Matt Mckernan's current role is SVP, US Sales.
What is Matt Mckernan's email address?
Matt Mckernan's email address is ma****@****act.com
What is Matt Mckernan's direct phone number?
Matt Mckernan's direct phone number is +140427*****
What schools did Matt Mckernan attend?
Matt Mckernan attended University Of South Carolina Darla Moore School Of Business, University Of South Carolina.
What are some of Matt Mckernan's interests?
Matt Mckernan has interest in University Of South Carolina Football, Education, Snow Skiing, Tennis.
What skills is Matt Mckernan known for?
Matt Mckernan has skills like Enterprise Software, Solution Selling, Saas, Account Management, Management, E Commerce, Product Management, Leadership, Strategic Planning, Professional Services, Sales Management, Start Ups.
Who are Matt Mckernan's colleagues?
Matt Mckernan's colleagues are Paresh Chopdekar, Eldad Mittelman, Mark Horgan, Aharon Rips, Dmitri Melgorski, Adi Kanetti, Pavel Ratnitsky.
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