Matt Fenwick
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Matt Fenwick Email & Phone Number

Service design | Content strategy | Messaging and positioning at Australian Public Service
Location: Canberra, Australian Capital Territory, Australia 16 work roles 2 schools
1 work email found @yahoo.com.au LinkedIn matched
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Work email m****@yahoo.com.au
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Current company
Role
Service design | Content strategy | Messaging and positioning
Location
Canberra, Australian Capital Territory, Australia
Company size

Who is Matt Fenwick? Overview

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Matt Fenwick is listed as Service design | Content strategy | Messaging and positioning at Australian Public Service, a company with 15948 employees, based in Canberra, Australian Capital Territory, Australia. AeroLeads shows a work email signal at yahoo.com.au and a matched LinkedIn profile for Matt Fenwick.

Matt Fenwick previously worked as Digital and UX at Australian Public Service and Founder and strategic director at True North Content. Matt Fenwick holds Public Relations And Journalism from University Of Sydney.

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{first_initial}{last}@yahoo.com.au
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Profile bio

About Matt Fenwick

I'm a content and comms strategist specialising in untangling messy websites and distilling an organisation's message.I’ve loved words my whole life. Scratching out stories as a boy just outside of London. Now I get to do strategic content for a living. And I make it possible for my team to do it too. So the first thing I am is lucky. The second thing I am is autistic and ADHD. I’m fascinated by human communication and the way we make sense of the world because frankly, the world doesn’t always make sense to me. That means I bring empathy for people navigating complex systems. My neurodivergence also means I see patterns and I do it very very fast. Then the final thing I am is pragmatic. All our strategies are fundamentally oriented to making things clear. Useful. That pragmatism means I’m deeply convinced that understanding content is critical to doing comms well. Because it’s when you get into the guts of the content - what do we actually want to say? What do people actually need? That’s when strategies become real. So you’re interested in pragmatic content strategy or you have a problem in that general vicinity, let’s talk.*ASK ME ABOUT*People come to me when they have a communications problem — and they’re stuck.✅ Strategy problems: "we’ve spent a lot of time (and money) examining the problem, but we’re no closer to solving it."✅ Delivery problems: "I need to completely overhaul our website, rewrite all the content and I don’t know where to start."✅ Capability problems: "we need the people, systems and tools to do comms better."✅ Tactical problems: "we want comms that achieves a result — not just pushing out content for the sake of it."How I solve those problems: I use a mashup of human-centred design, brand and comms. It's all about defining where you want to be — then tailoring an approach to get you there. If you've got a business problem, there's a good chance that comms will be part of the solution.

Listed skills include Copywriting, Training, Information Architecture, Content Strategy, and 25 others.

Current workplace

Matt Fenwick's current company

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Australian Public Service
Australian Public Service
Service design | Content strategy | Messaging and positioning
Website
Employees
15948
AeroLeads page
16 roles · 19 years

Matt Fenwick work experience

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Founder And Strategic Director

Canberra, Australia

We help large organisations deliver useful content. We find out what information your audience needs. We craft a plan that fits your business strategy. And then we roll up our sleeves to help you create that content. Our expertise spans UX, Digital Strategy, Branding, Content Marketing and Clear Writing. Basically, if content is in the mix, we're in our.

2010 - Sep 2024

Trainer And Facilitator - Defence Housing Australia

Together with my excellent colleagues at Wisdom Learning, I designed a business writing training program from the ground up and delivered workshops in locations around Australia. Outstanding participant satisfaction ratings.

Oct 2018 - Jan 2020

Lead Brand Strategist - Brand Canberra

Refreshed the brand positioning strategy for my fair city: developing a new brand personality, tone of voice and key messages. A bonus: I also developed and tested guidance material for anyone wanting to apply this brand. Got brilliant engagement right across stakeholders, and a refreshed positioning for the brand.

Sep 2019 - Dec 2019

Lead Content Strategist - Act Government

Created a roadmap for merging a suite of ACT Government websites into one compelling presence. Then we employed human-centred design approaches to create a new information architecture, with a supporting content strategy. Finally, we scoped out the work and resources needed to deliver the content. Our work is now being used as a benchmark for digital.

Jan 2016 - Dec 2019

Lead Content Strategist And Project Manager - Dfat

Led a team of more than 20 writers across five states to rewrite all government travel advisories for smartraveller.com.au. We delivered all content on time and under budget, with major improvements in readability — helping Australians make good decisions and stay safe overseas.

Feb 2019 - Jul 2019

Lead Content Strategist And Information Architect - Cit Solutions

Worked with one of Canberra's most trusted adult education providers to completely revamp their online presence. Collaborating with Cre8ive, I created and tested a new IA, did wireframes and ran content modelling (so they'd have reliable templates for future content creation). We consolidated three sites into one, and shifted to a more human-centred.

Jun 2018 - Nov 2018

Author

Life Without Lanyards: From Public Servant To Entrepreneur

Life without lanyards is a manual showing how public servants can make the shift to self-employment, and thrive.I published in 2015, on the back of a Kickstarter campaign that smashed the fundraising goal. We launched at the Canberra Innovation Network, with almost 100 people braving the cold.

Apr 2015 - Jan 2018

Assistant Director, Corporate Communications

Canberra

I managed a team of writers and designers to produce corporate publications, including Emergency Management News. While acting in this role, I also created content strategies, including for the Department's Bushfire Arson site, and conducted usability workshops.

Oct 2011 - Feb 2012

Online Communications Officer

Canberra

I managed all web content, collaborating with the business areas to create relevant, readable text. I delivered training in writing for the web, and ran group design exercises to get more usable end-products.I also helped steer the Department's exploration of social media - writing policies and guidance, and talking to business areas about what channels.

Jan 2011 - Sep 2011

Australia-Pacific Correspondent

Ecumenical News International (Eni)

Australia

Working for ENI, I covered Australian stories for an international audience, from the apology to the Stolen Generations to the 2011 Queensland floods. The challenge in this role was to interpret events for a culturally diverse audience while capturing all of this within a news item format.

2007 - 2012 ~5 yrs

Communications And Policy Roles

Commonwealth Government Departments

Canberra, Australia

In my time in the public service, my responsibilities spanned managing annual report content to writing speeches for a head of department. I also drove the refresh of several publications, with updated content, a fresh design and greater relevance to their target audience.

May 2006 - Jan 2011

Marketing Coordinator & Writer

Royal College Of Physicians, London

London

I managed Medical Master-class: a distance-education resource for UK physicians. The core of my role was collaborating with international experts on online assessment material. My stand-out achievement in this role was writing the business case to produce a second edition of the hardcopy textbook - a project involving negotiations with UK publishers, as.

Jul 2004 - Jan 2005

Communications And Advocacy Officer

Indigenous Commission, National Council Of Churches

Sydney, Australia

I supported our Indigenous staff through communications and marketing advice:1) Writing submissions to Government enquiries2) Managing internal and external writers to create guidance material3) Event management

May 2003 - Mar 2004

Law Lecturer

University Of New South Wales

Sydney

I taught legal research and writing skills to domestic and international students. What I'm most proud of is the feedback at the end of this course. For example, 94% of students said that I explained complex concepts clearly.

Feb 2003 - May 2003
Team & coworkers

Colleagues at Australian Public Service

Other employees you can reach at apsjobs.gov.au. View company contacts for 15948 employees →

2 education records

Matt Fenwick education

Arts And Law, English, Philosophy, Creative Writing, Law, University Medal. Honours Class 1 - Arts, Honours Class 2, Division 1 - Law

FAQ

Frequently asked questions about Matt Fenwick

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What company does Matt Fenwick work for?

Matt Fenwick works for Australian Public Service.

What is Matt Fenwick's role at Australian Public Service?

Matt Fenwick is listed as Service design | Content strategy | Messaging and positioning at Australian Public Service.

What is Matt Fenwick's email address?

AeroLeads has found 1 work email signal at @yahoo.com.au for Matt Fenwick at Australian Public Service.

Where is Matt Fenwick based?

Matt Fenwick is based in Canberra, Australian Capital Territory, Australia while working with Australian Public Service.

What companies has Matt Fenwick worked for?

Matt Fenwick has worked for Australian Public Service, True North Content, Life Without Lanyards: From Public Servant To Entrepreneur, University Of Canberra, and Attorney-General'S Department.

Who are Matt Fenwick's colleagues at Australian Public Service?

Matt Fenwick's colleagues at Australian Public Service include Deborah Coates, Tim Newton, Kushan Seneviratne, Will Hood, and Kristine Barrett.

How can I contact Matt Fenwick?

You can use AeroLeads to view verified contact signals for Matt Fenwick at Australian Public Service, including work email, phone, and LinkedIn data when available.

What schools did Matt Fenwick attend?

Matt Fenwick holds Public Relations And Journalism from University Of Sydney.

What skills is Matt Fenwick known for?

Matt Fenwick is listed with skills including Copywriting, Training, Information Architecture, Content Strategy, Business Writing, Web Content, Editing, and Blogging.

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