Matt Mick Email & Phone Number

Boone, Ia, Us

Ames, Iowa

Ames, Iowa

Boone, Ia

Des Moines, Iowa Area

Develop and implement library programming and outreachDevelop online and offline advertisingBuild newsletters Manage and update library social network accountsManage and update various sections of library websiteOrganize and facilitate ongoing monthly programs designed to educate and entertain young adult and adult patronsDevelop, implement, and manage Summer reading programs for young adult and adult patrons, this includes multiple music concerts, a variety of interactive educational programs, and a yearly Pop-Culture celebrations that averages over 500 attendees in a 5 hour period.Work with community members to develop educational and entertaining activities at library.

Rolla, Mo

- Developed marketing tools including a new online presence, new radio promotions and increased print advertising.- Maintain and update course website.- Evaluate merchandise stocked, add to or remove items as needed.- Developed and presented information seminars explaining the importance of understanding golf as it applies to business relations.- Introduced the concept of using the Golf Course for more than just golfing related activities.- Worked with Grounds Crew Supervisor to improve course.- Supervise and schedule Clubhouse personnel, including hiring, training, and dismissing employees.

Rolla, Mo

- Host live on-air morning show and live request show.- Provide Play-by-Play of various sporting events.- Produce commercials and public service announcements.- Built relationships throughout community to promote station.

St. James, Mo

- Work with Customers to determine proper wine choice.- Assisted as needed for special events.- Assisted with production of wine products

Greater Omaha Area

- Reviewed Documentation for completeness and accuracy.- Worked with Producers (Agents) as well as clients to resolve document issues.- Developed guides to assist new associates in processing documents.

Led development of an associate resource that gathered over 1000 pages of information and reformatted it into a web-based support tool. * Led project to develop training documentation that was used corporate-wide. * Led project to automate review of margin and option features of new accounts, reduced workflow of these items by 70%. * Initiated and led project resulting in a cost savings equivalency of 2.5 associates by developing a new work-flow for processing of upgrade requests for existing accounts. * Supervised group of 15 to 20 associates who regularly exceeded productivity and quality standards which allowed the company to expand its customer base with minimal need to increase staff. * Selected to travel to Fort Worth and San Diego locations to facilitate the training of associates new to the department. * Appointed Co-Chair of committee tasked with the identification of associate needs and development of training materials to meet said needs * Served as departmental representative for committee tasked with aligning company procedures related to signature verification. * Redesigned departmental Quality Assurance program which increased accuracy and quality reporting. * Developed written procedures for the Account Services Assistant Team Managers' review process which closed gaps in knowledge and eliminated single points of failure. * Selected as the department's sole subject matter expert for a virtual consultant application for clients on company website. * Represented Account Services as Subject Matter Expert in company-wide process mapping project.

Greater Omaha Area

Compiled and composed documentation that made up the original and subsequent reference document for the Account Services Principal group. * Co-Chair of associate reward and recognition committee tasked with developing and organizing events that would enhance the worklife experience of associates.

* Coordinated and administered the On-The-Job Training program for associates hired and/or tasked with assisting former Datek clients during merger with Datek. * Developed and coordinated Promotion Automation Project - worked with individuals in various areas of the company using existing systems to cut processing time from 3-5 days to 1-2 days. * Created Special Products Training program for the Evening Shift Client Services Team; program was later rolled out to entire Client Services Group.

Greater Omaha Area

Organized events, worked Public Relations, Ran Meetings. During my time at Nevermore we became Incorporated and built a web presence.

Monticello, Ia

- Facilitated classes for 9-12 grade students in industrial technology including: Power and Energy Welding Metal Fabrication Familiar with Graphic Communications, Computer Aided-Drafting, Electrical, Plumbing, Construction, Automotive, Photography, and Radio Communications.- Facilitated classes in conjunction with Math and Science departments to integrate learning goals across the three departments.

Master Of Library & Information Science - Mlis

Currently attending Emporia State University as a distance learner in the School of Library and Information Management.

Ba, Industrial Technology Education, Minor Coaching

Activities and Societies: Vice President - Tau Kappa Epsilon Student Senator - Student Government On-Air Personality - KGRK, Student.