- First Customer Success Manager Hire- Lead beta test for RelayGo product in 2021, identifying customers and collecting feedback for product team- Experience working with Owner/Operators (SMBs), and Relay's Enterprise Customers & Major Logos- SME in multiple product lines for Issuers and Merchants.

- Lead efforts on converting 'On-Premise' Customers to SaaS offering, more than doubling the ARR of those accounts- Conducted Renewals, NPS, and Upsells for a book of business of 100 customers

• Received Honorable Discharge from service in April 2020• Served as the BN S-4 (Logistics) for an Engineer Battalion• Oversee all Maintenance, and Supply efforts for the Battalion and Companies within the Battalion• Attended Engineer Basic Officer Leadership Course August 2012 through January 2013, learning mobility, counter mobility, construction engineering, project management, and other various engineering tasks• Previously a Bridging Platoon Leader, responsible for 40 soldiers, as well as planning and executing bridging operations in dynamic scenarios• Lead monthly conference call meeting with one platoon sergeant and four squad leaders in order to provide strong communication from the company level to the lowest level• Evaluated seven non-commissioned officers in platoon, providing feedback on performance and promotion potential

-Engage with sales representatives to develop skills in lead generation, pipeline management, and sourcing client's desired target market-Oversee the development, execution, and continual improvement of Outbound B2B Lead Generation engagements with memoryBlue clients -Oversee team profit and loss on a monthly and annual basis -Support internal processes by interviewing new candidates

memoryBlue supports technology companies by executing proven, repeatable campaigns that produce predictable results. All activity is completed within the Client's infrastructure allowing visibility into the process. As a Sales Development Representative, I am responsible for facilitating business to business relationships on behalf of my corporate clients. These responsibilities include setting up business meetings, managing client lists, and directly speaking with the upper management of organizations on a daily basis.Client: SmartLogicSmartlogic provides Semaphore, a Content Intelligence platform that complements an organization’s investments in Enterprise Search, Business Intelligence and Content Management. Semaphore provides effective, rapid and accurate control of, and access to, unstructured content with a speed, accuracy and intelligence not achievable today through existing systems that are strained from soaring information volumes.Notable accomplishments:- Exceeded monthly quota 9 times to receive elevation to Senior SDR in March 2016- Presented company-wide training on how my Army experience has related to my success in Sales- Developed and lead training for 50+ new hires over a 7 month time period- One of 7 Employees to attend Hustlers Club, based on high activity metrics (2014)

Consulted with over twenty chapters throughout the country to improve and motivate performance. During chapter visits, I would meet with each chapter officer individually and spoke to the chapter as a group. Topics would vary from risk management, identifying weaknesses, and solidifying strengths. I would also serve as a liaison with college authorities to evaluate the strengths and weaknesses of chapters on their respective campuses.