Business Analysis Manager
CurrentI lead and support IT project delivery through full project life cycle for Energy Efficiency programs across multiple teams and utilities in the US. I cultivate client/stake-holder relationship development to build trust and consensus when instituting process improvement, focusing on automation and efficiency. I emphasize a customer-centric approach to project delivery. Forecast labor and expenses for programs, oversee sub-contractor billing, and track cost KPIs to achieve budget goals. Task prioritization and delegation of program development and system integration work to support staff.