• Oversee all operations and logistics activities, ensuring that processes run smoothly and efficiently.• Manage several relationships with fulfillment centre vendors, negotiating pricing and ensuring timely delivery of goods and services.• Manage, train, and guide teammates, while providing support to improve performance and productivity.• Identify potential challenges within operations and implement strategies to enhance process effectiveness.• Address critical customer inquiries and complaints, ensuring high levels of customer satisfaction.• Foster an environment of training and career development through ongoing on-site and digital opportunities for team members.• Work closely with Ontario's Health and Safety (H&S) Leaders to oversee and ensure teammates adhere to workplace regulations and guidelines.

• Utilize Outlook 365 and Microsoft Teams to coordinate, schedule, and execute inbound and outbound shipments in order to optimize logistical efficiency.• Troubleshoot and resolve technical issues promptly to minimize operational downtime using E-commerce integration platforms including eBridge Connections (Jitterbit) and SPS Commerce.• Monitor and analyze inventory levels to anticipate and address potential shortages or excesses based on current business and economic conditions.• Actively collaborate with customer service department to meet various E-Tailers (Amazon, Wayfair, Costco, Canadian Tire, Rona+, Home Depot) expectations pertaining to order fulfillment standards.• Monitor and ensure Riptide's compliance with all Health and Safety standards (OHSA) through monthly workplace inspections, meetings, and courses.

• Completed daily receipt, inspection, and allocation of incoming shipments.• Updated, organized, and maintained accurate inventory records through digital Warehouse Management Systems (WMS) including Total Warehouse Logistics (TWL), Infor® M3, and Factory Track.• Generated shipping labels, packing slips, and other documentation using digital E-commerce platforms including ShipStation, CommerceHub (Rithum), Amazon Vendor Central, and Wayfair Partner Home.• Prepared and packed courier and Less-than-truckload (LTL) orders with attention to detail.• Safely and proficiently loaded and unloaded delivery vehicles, semi-trailers, and containers using Material Handling Equipment (MHE).• Collaborated seamlessly with internal teammates, external customers, and E-commerce vendors to fulfill orders accurately and efficiently.

• Collected and sorted data related to various aspects of consulting within the Supply Chain industry, addressing warehousing challenges and symptoms.• Compiled and developed key performance indicators (KPIs) to assess the effectiveness and efficiency of warehousing; whilst establishing solutions to respective challenges.• Prepared and presented weekly reports and findings to Principle Investigator, providing actionable insights and recommendations.• Analyzed extensive information from University databases, scholarly articles, reports, and trends.• Established a strong understanding of conducting comprehensive literature reviews to identify existing research and inform the Principle Investigator of new research questions.

• Build and lead a high-performing team; fostering a culture of creativity, collaboration, and continuous improvement within a digital environment.• Plan and lead regular club meetings, setting agendas, and ensuring productive discussions both in-person and virtually.• Collaborate with the other Co-President and club officers to ensure cohesive decision-making and effective implementation of activities.• Oversee the club budget, ensuring responsible financial management and adherence to any funding guidelines.• Work closely with any faculty or staff advisors, keeping them informed and seeking guidance when needed.• Promote the club to the wider community, both on and off-campus, and represent the club at relevant events.• Ensure the club operates within the guidelines of any relevant policies, rules, or regulations.

• Developed and utilized trending marketing strategies to align the goals and objectives of LSCA.• Collaborated with club members in-person and via Zoom to develop and execute marketing strategies, events and ongoing campaigns.• Created digital marketing initiatives which fostered 200% growth on Instagram.• Developed and maintained the LSCA website with event content and industry information.• Executed content marketing strategies ranging from in-person booths to interactive posts which engaged and educated target audiences.